IT Technical Support Specialist
Sentara Health
Sentara is hiring an IT Technical Support Specialist! City/State Doral, FL Work Shift First (Days) Overview Sentara is hiring an IT Technical Support Specialist! This position is onsite. Location Sentara Health Plan AvMed Miami 3470 NW 82nd Ave IT Office: Suite 1100 Doral , FL 33122 The IT Technical Support Specialist is a customer-facing role responsible for providing technical assistance related to computer hardware, applications, software devices, and monitoring systems. This role involves diagnosing technical issues, assisting users remotely or in person, and ensuring the proper installation and functionality of IT systems. The specialist must have strong problem-solving skills, technical expertise, and customer service capabilities to deliver high-quality support in a fast-paced environment. This role is ideal for an IT professional who enjoys problem-solving, providing excellent customer support, and ensuring the smooth operation of IT systems. An IT Technical Support Specialist is responsible for providing technical assistance and support for computer hardware, software, and network-related issues; troubleshooting, diagnosing, and resolving technical problems remotely, in person, or over the phone. The incumbent must document and track support requests, resolutions, and system changes; elevate complex technical issues to higher-level IT support teams when necessary. The Specialist will be responsible for assisting with system maintenance & monitoring by installing, configuring and maintaining IT hardware and software, monitoring systems and applications to identify performance issues or potential security risk and keeping systems updated with the latest patches, updates and security measures. The incumbent will be responsible for providing clear and effective technical guidance to users with varying levels of IT knowledge, communicating IT solutions in a user-friendly manner to non-technical customers and maintaining a customer-focused and results-oriented attitude, ensuring prompt resolution of issues. The specialist will be expected to work independently and collaboratively within a team-based environment, coordinate with other IT teams to resolve system-wide issues and implement technical solutions and provide training and guidance to end users on best practices for IT security and system usage. Education Bachelor's Degree (Preferred) Certification/Licensure No specific certification or licensure requirements Experience Relevant prior experience (Required) Benefits: Caring For Your Family and Your Career Medical, Dental, Vision plans Adoption, Fertility and Surrogacy Reimbursement up to $10,000 Paid Time Off and Sick Leave Paid Parental & Family Caregiver Leave Emergency Backup Care Long-Term, Short-Term Disability, and Critical Illness plans Life Insurance 401k/403B with Employer Match Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education Student Debt Pay Down – $10,000 Reimbursement for certifications and free access to complete CEUs and professional development Pet Insurance Legal Resources Plan Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met. Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves. In support of our mission “to improve health every day,” this is a tobacco-free environment. For positions that are available as remote work, Sentara Health employs associates in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming. #J-18808-Ljbffr Sentara Health
- ## IT Technical Support SpecialistApplyremote type: On-Sitelocations: Doral, FLtime type: Full timeposted on: Posted 9 Days Agojob requisition... ...)**Overview:**# Sentara is hiring an IT Technical Support Specialist!This position is onsite.**Location:****Sentara Health Plan...SuggestedTemporary workWork at officeRemote workShift work
- ...Job Description Job Summary The IT Support & Endpoint Engineer (Level 2) serves as the primary escalation point for complex technical issues and ensures timely resolution of service requests across the organization. This role is responsible for advanced troubleshooting...SuggestedLocal areaImmediate startRemote work
$28 - $32 per hour
...can be dreamed it can also be measured. And if it can be measured, it can also be realized. FARO CREAFORM is seeking a Technical Support Specialist Tier 3 who performs duties to provide technical support to domestic and international customers, product distributors and...SuggestedApprenticeshipWork experience placementLocal area- CAREERXCHANGE, Inc. is seeking a Technical Support Specialist for an on-site role in Medley, FL. This office-based position focuses on the technical side of HVAC, assisting contractors and technicians rather than field work or sales. You will troubleshoot via phone and...SuggestedFor contractorsWork at office
$20k
...technology, and aren't afraid of a challenge or two, our customer support team is where you belong. As a Customer Support Advocate (CSA)... ...testing to efficiently resolve cases Provide comprehensive technical solutioning directly to ServiceTitan’s customers to resolve customer...SuggestedHourly payMinimum wageLocal areaFlexible hours- Lumenier in the United States is seeking a Commercial/Military Technical Support Representative to provide comprehensive technical support to military, government, commercial, and light show drone customers. Support spans build kit guidance to Ready-to-Fly systems, including...
- ...independence and continue to make meaningful memories, whether they’re at home or on the road. This is a customer support focused role that provides technical support to external dealers, distributors and end users for Harmar products. This includes phone support and...
$55k - $70k
AMETEK, Inc. Lake Mary, FL seeks a Technical Support Advanced Specialist Tier 3 to deliver expert hardware and software support to domestic and international customers, distributors and sales reps. The role requires a 2-year CAD degree and at least one year in customer...- Technical Support Specialist (HVAC)Medley, FL | On-SiteCompetitive Pay + Benefits + Career Growth Put Your HVAC Expertise to Work Without Being in the Field Are you known for solving the HVAC problems that others can't figure out? Do you enjoy troubleshooting systems,...For contractorsWork at office
$54k - $80k
Job Overview The Technical Support Specialist provides technical support to a mix of technical and non-technical customers by diagnosing, troubleshooting, repairing and debugging complex software and/or networked systems. You will have frequent phone and email interaction...Contract workRemote workMonday to FridayFlexible hoursShift workWeekend workDay shiftAfternoon shiftEarly shift- Harmar Mobility LLC is seeking a customer support-focused professional to provide technical assistance to external dealers, distributors, and end users for Harmar products. The role includes phone support and training on product repair and service issues, with potential...
$18 - $25 per hour
In this role, you’ll support our advanced M-Pyre system, a cutting-edge platform that... ...of equipment across the globe. As a Technical Support Specialist, you will partner with customers and clients... ...a few. This is not a networking or IT Desktop position. The position will...Hourly payWork at officeLocal areaRemote work- Tropic Supply, Inc. is seeking a Technical Support Specialist to empower HVAC consultants, resource centers, and customers with expert technical solutions. You will troubleshoot issues, document solutions, and support training efforts to uphold our high service standards...
- SOLV Energy, a leading provider of infrastructure services to the power industry, is seeking an HV Training and Technical Support Specialist. This fully remote role supports daily OCC/O&M processes and develops HV training materials. The position emphasizes safety, accurate...Remote job
- Protecnium is an international firm specializing in engineering and technical services ( . We are currently looking for a Technical Operations & Survey Support Specialist to join our team in Miami, Florida. -Starting Date: to be determined -Language and Level Required...Contract workTemporary workLocal areaMonday to Friday
- ...seeking an Epic Inpatient Procedure Orders Application Analyst to support a major go-live. This 3‑month remote contract emphasizes break/... ...to participate in on-call rotations. Collaboration with clinicians and IT teams will be critical to success. #J-18808-Ljbffr...Contract workRemote work
- ...strong knowledge of MS Windows operating systems and Microsoft Office Suite. Responsibilities include providing high-level application support and maintaining exceptional customer service standards. A minimum of an Associates Degree or equivalent work experience is required...Work experience placementWork at office
$46.4k - $54.6k
...Overview Your Role: Provides high-quality, responsive service and technical support to ensure the smooth, reliable, and effective operation of the... ...resolving technical issues as they arise. This entry-level IT Support Technician role works under the guidance of...Full timeTemporary workApprenticeshipLocal areaRemote workRelocationRelocation packageMonday to Friday- ...possible, with the ultimate goal of enabling human life on Mars. IT SUPPORT TECHNICIAN SpaceX is looking for an experienced IT support... ...technologies. The person in this position must have strong overall IT technical skills, while also having excellent customer service/...Permanent employmentRemote workAll shiftsFlexible hoursWeekend work
$250k
...technology must keep up with a business that never slows down. IT here isn't a back-office function — it's on the front line of everything... ...Desk Technician III, you are the senior escalation point on the support team — the person who owns the problems nobody else could solve...Full timeWork at office- ...The following is an overview of the role and what we are looking for in a successful candidate. Position Overview & Purpose The Technical Support Representative provides frontline technical assistance to customers by diagnosing service issues, troubleshooting network‑...Contract workLocal areaFlexible hoursNight shift
- ...Summary: Step into an exciting role where your technical expertise keeps our systems running and our team connected! As a System Support Technician at Sandestin® Golf and Beach... ...Key Responsibilities Enforce and Administer IT Policies Manage user accounts, update software...Work at office
- ...Key Responsibilities Provide onsite and remote end user technical support Manage systems using Active Directory Troubleshoot hardware, software... ...Microsoft Teams and video conferencing platforms Maintain IT asset tracking and documentation Participate in after-hours on...Local areaRemote work
- Residing Hope is seeking an Applications Support Specialist to provide remote and onsite IT support for end users, handle applications integrations, and support projects. The role is full-time and based in Enterprise, FL, with hours 8:00 am-5:00 pm, Monday through Friday...Remote jobFull timeMonday to Friday
- A global IT services company based in the United States is seeking a technical support professional with experience in call center environments. The ideal candidate will have hands-on knowledge of Windows 7, strong skills in MS Office, and a solid understanding of network...
- ...Inserso is seeking Network Support Technicians to provide support... ...and quick resolution of user IT issues to minimize downtime.... ...Technician reports to an Area Technical Lead and provides IT Field Operations... ...stakeholders, and technical specialists. This work requires that an...Local areaImmediate startRemote workWorldwideNight shift
- ...and services integrator is seeking a Help Desk Representative to support mission requirements. The position involves managing global... ...user access issues, and coordinating help desk workflows using IT service management platforms like ServiceNow and JIRA. Candidates...Remote job
- ...Technician Assistant Assists with the maintenance and repair of computers and related equipment in a networked environment; Accompanies technical personnel on field assignments to assist with manual work (i.e. moving equipment, pulling wires, putting ends on wires); Observes...Work at office
- The Service Desk Analyst II provides advanced technical support and serves as an escalation point for complex incidents and service requests.... ...compliance with service level agreements (SLAs) Participate in IT projects, system upgrades, deployments, and technology...Work experience placementRemote work
- Responsibilities Responsible for preparing the donor, donor area and equipment for the pheresis process. Prepares the autopheresis machine for the pheresis process. Monitors the donor and the pheresis process, responds to specific alarms or signals that may occur during...Work experience placementLocal area
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