Quality Manager

Accelerate the possible by joining a winning Amcor team that’s transforming the packaging industry and improving lives around the world.At Amcor, we unpack possibility through our innovative and responsible packaging to provide solutions that benefit our customers, our people and our planet. More than 10,000 consumers worldwide encounter our products every second and rely on us for safe access to food, medicine and other goods. We value their trust by making safety our guiding principle. It’s our core value and integral to how we do business.Beyond this core principle, our shared values and behaviors unite us as we work together to elevate customers, shape lives and protect the future. We champion our customers and help them succeed. We play to win – adapting quickly in an everchanging world – and make smart choices to safeguard our business, our communities and the people we serve for generations to come. And we invest in our world-class team, empowering our colleagues to unpack their potential, because we believe when our people grow, so does our business.To learn more about playing for Team Amcor, visit I LinkedIn I Glassdoor I Facebook I YouTubeJob DescriptionThe Quality Manager is responsible for developing, improving, implementing, monitoring and maintaining quality systems and supporting processes to ensure compliance to regulatory requirements for the industries we serve. The Quality Manager will provide technical leadership within the Quality discipline, driving adherence to systems and maintaining high levels of customer focus. The Quality Manager is also responsible leading follow-up corrective action and direction of all customer-related quality issuesWHAT YOU GET TO DOPuts safety first in all responsibilities including awareness and adherence to all corporate and site environmental, health, and safety policies.Be an active member of the plant leadership teamServe a the “Management Representative” for audits and other related customer and internal quality inquiriesProvide leadership to the quality teamMust have flexibility to support a 24/7 manufacturing facilityManage Amcor Plant Quality System and maintain registration to chosen quality standards.Provide leadership and direction during supplier, internal and customer related quality activities, serving as a technical resource in areas of food safety and company quality programs.Ensure that food safety and quality systems satisfy and meet at all times all customer specifications, internal and regulatory requirements (ISO, GMP, FDA, Food Safety, Medical, etc.) applicable to industry.Ensuring the accurate and timely testing of raw materials, in process and finished products to meet customer and company quality standards.Overseeing the appropriate collection, analysis and distribution of testing data.Acting as a technical resource and liaison between the department and operations to address and resolve inquiries and problemsOverseeing the maintenance of the lab and related test equipment, including calibration, repair, servicing ordering supplies, training personnel as needed.Managing customer complaint program, including responding to customer complaints in a timely manner and participate in formulation of corrective measures.Overseeing compliance to corporate quality procedures including prerequisites, HACCP, GMP, and food safety, revising procedures as necessary.Works closely with Operations, Technical and R&D on the introduction of new products and processesManage nonconformities and CAPA system including:Review in-process quality failures and determine the disposition of nonconforming materials.Correspond with customers and suppliers to resolve problems.Lead root cause investigations through to effective long-term resolutions.Instruct plant co-workers and encourage use of problem-solving and root cause analysis tools, leading by example.Develop and implement appropriate in-process quality inspection plans using effective, cost-conscious methodsEstablish a culture of continuous improvement in Quality.WHAT WE VALUE5+ years of relevant working experience and training in Quality in a manufacturing environmentExtensive knowledge and hands on experience in implementing and maintaining quality system and food safety system standardsExperience in Lean Manufacturing, Six SigmaKnowledge of the packaging industry desirableKnowledge of Quality System Software and Quality Engineering toolsIn-depth knowledge regulatory requirements for Medical, Pharmaceutical and Food packaging products is requiredKnowledge of HACCP/FSSC 22000/SQF/BRC/IMS, ISO 13485/9001WHAT WE WANT FROM YOUBachelor’s Degree in science or engineering or equivalent experienceFormal training in problem solving techniques, coaching, facilitating, project management, and team dynamics preferredOur ExpectationsWe expect our people to be guided by The Amcor Way and demonstrate our Values every day to enable the business to win. We are winning when:Our people are engaged and developing as part of a high-performing Amcor teamOur customers grow and prosper from Amcor’s quality, service, and innovationOur investors benefit from Amcor’s consistent growth and superior returnsThe environment is better off because of Amcor’s leadership and productsEqual Opportunity Employer/Minorities/Females/Disabled/Veterans/Sexual Orientation/Gender IdentityAmcor is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.If you would like more information about your EEO rights as an applicant under the law, please click on the "Know Your Rights: Workplace Discrimination is Illegal" Poster. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please call View phone number on click.appcast.io and let us know the nature of your request and your contact information.E-VerifyWe verify the identity and employment authorization of individuals hired for employment in the United States.BenefitsWhen you join Amcor, you will have access to a comprehensive benefits and compensation package that includes:Medical, dental and vision plansFlexible time off, starting at 80 hours paid time per year for full-time salaried employeesCompany-paid holidays starting at 8 days per year and may vary by locationWellbeing program & Employee Assistance ProgramHealth Savings Account/Flexible Spending AccountLife insurance, AD&D, short-term & long-term disability, and voluntary benefitsPaid Parental LeaveRetirement Savings Plan with company matchTuition Reimbursement (dependent upon approval)Discretionary annual bonus program (initial eligibility dependent upon hire date) #J-18808-Ljbffr Amcor LLC