Support Associate - White House Black Market

Support Associate

The Support Associate is responsible for supporting a customer and product-focused sales culture where core principles are at the forefront of all store operations. This is achieved through performing various sales operations functions, including merchandise handling, stock processing, and stockroom organization. Operational Excellence includes processes merchandise, ensuring items are properly stored, ticketed and easily located for replenishment for the sales floor, reorganizes merchandise as needed to maximize stock space. Ensures new products are properly merchandised and represented in a timely manner. Correctly enters all receiving documents into the computer system, reconciles merchandise invoices to items received as applicable. Accurately and timely completes store-to-store transfers and Locate requests. Ensures the visual packet materials, props and signage are received and processed in a timely manner, properly stores stockroom hardware, hangers, sign holders, etc. Participates in pricing changes and markdowns. Assists with visual directives, including floorsets, window changes, visual presentations, signage placement, etc. as directed. Customer Experience supports Most Amazing Personal Service (MAPS) principles and standards through strong operational processes that support a cohesive omni channel experience. Teamwork and Growth promotes an inclusive, collaborative approach to problem solving. Seeks personal developmental opportunities and readily solicits feedback. Other duties as assigned. Assists with boutique cleanliness and organization.

Competencies include culture, managing complexity, planning and aligning, organizational savvy, and courage. Qualifications include a high school diploma or equivalent, previous stock or cashier experience preferred, must be 18 years of age or older, excellent communication skills, excellent customer service skills, strong organizational skills and ability to multi-task in a fast-paced environment, able to learn or adapt to technology provided by the company, must be able to work the majority of the shift standing, ability to work quickly and within strict timelines, ability to demonstrate teamwork, exposure to visual merchandising and product placement techniques desired, communicate with customers, Associates, and Management; wear / communicate with headset. Regular attendance is essential to this position in order to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required.

Physical requirements include constant walking/standing 67-100% of 8-hour shift, occasional lifting up to 50 lbs. 1-33% of 8-hour shift, frequent climbing 34%-66% of 8-hour shift. The wage range for this position is $11.00 - $13.75. Successful candidates' wage rates will be determined based on their individual qualifications for the position. Chico's FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.