Front Office Coordinator - Douglasville

This website is AudioEye enabled and is being optimized for accessibility. To open the AudioEye Toolbar, press "shift + =". Some assistive technologies may require the use of a passthrough function before this keystroke. For more information, activate the button labeled "Explore your accessibility options". Alliance Spine and Pain provides life-changing pain relief for chronic pain patients. Our team consists of a diverse practice of medical providers, administrative professionals, and supporting staff who help our patients live fuller, more functional, and fulfilling lives. The workplace culture at Alliance is goal-oriented and family-centered. We pride ourselves on our community involvement and having fun outside of the office. Not only do we care for our patients, but we care for our co-workers and their families too. Location: Douglasville, GA Job Id: 5992 # of Openings: 1 Routinely recognized by Atlanta Magazine as the best in their field, Alliance Spine & Pain’s award-winning physicians are searching for a Front Office Coordinator to join one of their JCAHO-certified ambulatory surgery center teams where staff enjoy the perfect blend of work and play featuring a highly competitive base compensation, a generous 401k, a full range of healthcare benefits, ample paid time off and eight (8) paid holidays. This is full-time position that offers a great benefits package! Job Summary Responsible to participate in patient care ensuring that all duties assigned are done in an efficient and professional manner. Responsible to check in all patients, verify appointment reminders and prepare charts for the following day. Essential ASC Coordinator Duties and Responsibilities Greets patients coming into the clinic and applies armbands after verifying identity Creates wristbands, prints demographic sheets/chart preparation for the next day Changes patient status to “Patient Paperwork Status” in the schedule once they sign in Gives each patient a Pain Questionnaire sheet to fill out Asks for ID and Insurance card verification from each new patient every visit Ensures accuracy of patient demographics and insurance information in EMR Inputs ALL information from new patient packets into patient demographics Assists in answering phones Collects co-pays and balances as directed by Financial Counselor and “Co-Pay Sheet” Assists in scanning, if needed Ensures insurance selection in EMR matches the Payor ID/Claims address on the ID card Completes follow up calls 48-72 hours after procedures Completes batching process at the end of each business day. Other duties as assigned Essential Clinic Coordinator Duties and Responsibilities Warmly greets patients coming into Clinic Prints all patient charts for next day Changes patient status to “Arrived” on schedule once they sign in Asks for ID and Insurance card verification from each new patient and once a year Ensures accuracy of patient demographics and insurance information in EMR Inputs ALL information from new patient packets into patient demographics Assists in answering phones Provides patient with directions and answers patient questions as able Calls to confirm next day appointments Schedules patient clinic appointments as requestedCollects co-pays and balances as directed by Financial Counselor and “Co-Pay Sheet” Adheres to Front Office Policies and Procedures Assists in Scanning if needed Ensures insurance selection in EMR matches the Payor ID on insurance cards Verify that each patient has received their daily appointment reminder Chart Preparation: Prepare the clinic chart for each patient for the following day by making sure each packet contains the following: check-in packet, MRI, last office note, last UDS results and the patient’s medical summary Education, Experience, Skills, Certifications High School diploma or GED required. Six months’ medical office experience required. Must possess PC proficiency with a working knowledge of Microsoft Office and eClinical. Strong data entry skills. Strong customer service skills. Good command of English language, both verbal and written. Ability to work well with physicians, employees, patients and others. Ability to work independently with detail and accuracy. Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form. Ability to deal with problems involving several variables. Ability to effectively give and receive information from patients, providers and other ASPC employees. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee frequently is required to reach with hands and arms. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Possible exposure to infectious/contagious diseases, hazardous chemicals and materials, needle sticks, blood and body fluids. Benefits Four choices of healthcare plans Additional insurance coverage for Dental, Vision, Accident, Hospitalization, Cancer, and Long-Term Disability Company-paid Life Insurance worth $25K Company-paid Short Term Disability Competitive PTO accrual Alliance matches 100% up to 3% of 401k contributions and 50% of each additional dollar up to 5% of eligible pay Employees are immediately 100% vested Relaxed family atmosphere Great opportunities for Advancement 8 paid holidays Our Mission Our mission is to be the premier provider of interventional pain management providing the highest quality of patient care. Our Vision Being recognized as the industry leader in pain management, providing life-changing pain relief to more people than ever. Our Values Career Opportunities Alliance Spine and Pain is always expanding and interested in adding new team members of expert providers, supportive managers, and knowledgeable staff. We are looking for people dedicated to our mission and vision and who possess our core values of compassion, respect, integrity, excellence, and service. #J-18808-Ljbffr Alliance Spine and Pain Centers