Customer Success Specialist

Join Our Team & Make an Impact! Are you highly organized, detail-oriented, and passionate about delivering top-notch customer support? Do you thrive in a fast-paced environment where every day brings new challenges? If so, we want YOU to be a part of our Key Account Solutions Team ! Customer Success Coordinator (Administrative) In-Person | Full-Time Salary: Starting at $25/hr As a Customer Success Coordinator , you'll play a crucial role in supporting our Key Account Solutions Managers and ensuring our customers receive the best experience possible. You'll be the primary point of contact for our key accounts, assist with administrative tasks, and help drive efficiency within our team. If you're looking for a role where you can grow, collaborate, and make a real impact, this is the opportunity for you! What You'll Do: Serve as the first point of contact for key account customers, ensuring smooth communication. Provide administrative support , including scheduling meetings, handling correspondence, and managing reports. Work closely with multiple teams and departments to ensure accurate and timely account management. Assist in the onboarding and support of new accounts . Analyze data and provide valuable insights to improve processes and customer satisfaction. Take initiative to identify process improvements that enhance efficiency and customer experience. What You Bring to the Table: 2+ years of administrative experience (customer service experience a plus!). A bachelor's degree (preferred but not required). Proficiency in Microsoft Office (Excel, Outlook, Word, etc.). Excellent communication, organization, and problem-solving skills. Ability to multi-task and work independently while collaborating with a team. A proactive, customer-first mindset with great attention to detail. Why You'll Love Working Here: Competitive salary starting at $25/hr ($52,000/year, non-exempt) Monday-Friday schedule (no travel required) Comprehensive health, dental, vision, and life insurance Generous paid time off and 401(k) matching Opportunities for growth and development If you're looking for a dynamic role where your work makes a real impact, we'd love to hear from you! Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr