Assistant Service Manager

Job Description

Job Description

Hiester Automotive Group is currently seeking a full-time Automotive Assistant Service Manager to join our winning team and help oversee the daily operations of the Service Department. We are a family owned and operated business and provide an excellent work environment.

We are looking for highly motivated and goal-oriented individuals. If you are professional, have integrity, love people, like to get it done and possess a servant attitude, you may want to speak to us!

Essential Responsibilities (include but are not limited to):

The Assistant Service Manager is responsible for:

Customer Relations

Service Advisor Training

Conduct Service Meetings

Dispatch incoming work

Multi-point inspection report/training

Test drive with customers

Monitor technician 3 Cs – complaint, cause, and correction

Monitor shop efficiency

Assist technicians

Monitor shop supply consumption

Qualifications:

Prior Manager Experience. Dealership experience preferred.

Excellent communication and customer service skills

Self-motivated, goal-oriented and ability to work in a fast-paced environment

Ability to perform a variety of tasks simultaneously

Current, Valid Drivers License

CDK experience preferred

General Motors Experience preferred

Employee Benefits:

Medical, Dental, Vision insurance coverage available

Basic Life Insurance, Voluntary Life Insurance, Accident, and Short-Term Disability coverage available

401k with company match

Employee discounts on vehicle purchases, parts and service

Opportunities for advancement