Case Manager - RC

We are hiring for part-time day(Sat & Sun 7am - 3pm)

Job Description

Provide immediate, short-term care and recovery supportive services for adult individuals experiencing mental health or substance use crises. Provide rapid-care coordination to effectively de-escalate and stabilize the individual, facilitating crisis interventions, if needed. Provide observation of Receiving Center clients. Collaborate with a multidisciplinary planning team for a needs assessment and service plan. Connect patients to necessary medical, mental health, and other available community services, ensuring a safe and efficient transition to lower levels of care. Communicate with family members and support systems (when appropriate ROI is in place) to provide education and ensure a continuum of care/support, and maintain independent recovery upon discharge. Provide transportation to appropriate services, as needed. Responsible for light meal prep and laundry services. Other duties and procedures as specified by the supervisor.

Traditional Case Management Services

Help clients gain access to needed medical, social, or educational services and teach them and their families how to access community services to better their manage mental and substance use disorders. Assess clients' status/functioning as it relates to the above services. (History, input from family, medical providers, social workers, educators, etc.) Complete Needs Assessments (NA) that identify areas of service need, with input from clients and others who participated in the Needs Assessments. Link clients to needed community resources identified in the Service Plan. Assist clients in integrating their behavioral, social, educational, dental, and physical health care needs by facilitating attendance at appointments, communicating with health care providers, assisting clients in understanding health care instructions and information; obtain/maintain eligibility for entitlements. Coordinate the ongoing delivery of services to clients with various agencies/providers clients have been linked with. Contact family members for feedback and alert them to changes in status/needs when appropriate releases are in place. Facilitate regular contact with behavioral, social, educational, dental, and physical health care providers, as needed, to help clients obtain any needed level of care. Instruct clients/caretakers, in independently accessing needed community services. Monitor/follow-up of behavioral, social, educational, dental, and physical health care needs with non-BRMH providers of shared clients that need further care or have on-going behavioral, social, educational, dental or physical health care needs and ensure sure timely access, quality and effectiveness of service, symptomatology, the need for face-to-face care, and appropriate Service Plan implementation. Other duties as assigned.

Provide services that treat specific "behavioral problems" using a psychoeducational approach (stress management, relaxation techniques, assertiveness training, conflict resolution, behavior modification, etc.). Provide needed instructions about the importance of regularly attending to dental and physical health care needs, including timely appointments and specialty care, which may include role play, problem solving, etc.

Help clients regain or enhance basic living skills needed for living in the least restrictive environment possible by teaching socialization, interpersonal and communication skills, appropriate behaviors, medication compliance, grooming and hygiene skills, etc. in a psychosocial rehabilitative service or outpatient setting with the goal of restoring the client to his/her best possible functional level. Assist clients to eliminate or reduce symptoms of their diagnosis and improve personal motivation and self-esteem. Provide needed instructions about the importance of regularly attending to behavioral, social, educational, dental and physical health care needs, including timely appointments and specialty care.

May provide Peer Support Services, as assigned by supervisor, by coaching, mentoring, role modeling, and using one's own recovery experiences as tools to assist in actualization of client recovery goals. Assist in client empowerment, community living development, problem-solving support, positive self affirmation, socialization, communication, health, etc. and emphasize the importance of attending to dental and physical healthcare needs. Model adherence to recovery skills. Work on a treatment team and assist in development of recovery plans.

Pick up and deliver clients to or from Center services. Provide respite care, which is temporary care for the client for the purpose of providing time away and relief to the parents or caregivers. Provide Personal Services which include assisting clients with shopping, cleaning, banking, picking up prescriptions, paying bills, transporting, budgeting, etc.

Secondary Activities

Complete up-to-date quality service documentation including accurate time sheet records with appropriate service codes and progress notes by 30 minutes past closing of the next business day in the Center's automated clinical records system. Obtain approval from immediate supervisor on any and all leave taken. Attend supervision appointments and team and organization meetings as scheduled. Maintain an automated schedule, reflecting the FTE availability within Center hours, in order to be consistently available and visible to Center staff and clients. Prepare materials for groups. Attend trainings within, and outside of the Center for job development.

OTHER SKILLS, ABILITIES, AND EXPECTATIONS

• Knowledge of confidentiality and ability to maintain compliance with confidentiality of all client and Center sensitive information.
• Effective oral and written communication skills.
• Knowledge of community resources available to those with mental health or substance use disorders.
• Teaming skills for effective interoffice relations and for working with others in client treatment.
• Computer literacy and skills for operation of automated medical records, email, scheduling, etc.
• Timeliness with schedule including whereabouts, arrival to work, attendance at meetings, and client appointments.
• Document exact and “to the minute” for billings and time sheet entries.
• Positive attitude related to job expectations, supervision, Center policies and procedures, etc.
• Ability to behave ethically and to understand and maintain appropriate boundaries with clients and staff.
• Flexible hours to meet client and/or Center needs.
• Conduct expected tasks in a safe manner, uphold Center safety policies, and report perceived safety issues to appropriate sources.

EDUCATIONAL AND/OR PROFESSIONAL REQUIREMENTS

Bachelors degree in psychology, social work, or related field and Utah licensure. Directly related experience preferred.

POSITION SALARY

Wage is based on education, experience and licensure.

POSITION HOURS

WEEKENDS: 16 hours on Sat & Sun. 8-hour

Differential pay given for graveyard and weekend shifts.

Full and excellent benefits. See details on our website under the Careers tab. EOE.

Benefits

• 401(k)
• Dental insurance
• Disability insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Education

• Bachelor's (Required)

Experience

• Case Management: 1 year (Preferred)

License/Certification

• SSW license in Utah or case manager certification (Preferred)

Shift availability

• Overnight Shift (Required)

Work Location

In person