General Manager

General ManagerThe General Manager is responsible for overseeing the entire operations of the Fun Mountain facility. This position will be responsible for managing both Food and Beverage operations as well as all games, bowling and guest attractions.Essential Functions:Routinely inspect areas of ownership to observe processes, guest experiences and to gather feedback from guests and associatesHold regular meetings with leadership to promote coordination, growth and communicationContinually evaluate existing offerings and develop new activities and services in order to exceed guests' expectationsHandling complaints, and oversee the service recovery proceduresProvide leadership and direction to management and hourly associatesStrive to exceed the budgeted revenue predictions, within expense and payroll guidelinesEnsure security and emergency procedures are in place as required by company policy and/or federal and state regulationsOversee purchasing in accordance with the budget outline and as required by company policyEnsure that labor and other costs are managed appropriately meeting or exceeding profit goalsPrepare a variety of administrative/operations reports and records, timesheets, daily staffing reports, inventories, cash reports etcEnsure that alcoholic beverages are served within the rules proscribed by the Missouri Department of Public Safety Alcohol and Tobacco ControlEnsure that food is served within the rules proscribed by the Taney County Department of Health and SafetyEnsure that local and state applicable health and safety procedures and regulations are followed and maintainedWork with Ownership, Big Cedar Leadership and Contractors to ensure that construction projects are completed on time to vision and budgetSupervise and assist as necessary with all operations, which may include guest service; checking-in guest reservations; cleaning, organizing, service, dining area attention; bussing, resetting tables; bartending, menu development, large party reservations; line set up and restocking, expediting, etcAll Other Duties As AssignedExperience/Qualifications:Minimum Degree Required: High School Diploma or EquivalentPreferred Degree: Bachelor's Degree in Business Management Hospitality ManagementCertificate(s) or License(s): Manager food handler and beverage service certifications (will provide if needed)Years of experience:At least 5 years previous leadership experience, or a combination of education and experience from which a comparable amount of knowledge is acquiredAt least 5 years of Food and Beverage experience is preferred. (or multi-unit operation experience preferred)At least 5 years of hospitality management experience preferredKnowledge, Skills, and Ability:Analytical and Critical ThinkingGuest and Personal ServiceNumber FacilityLanguageAdaptabilityTeamworkCommunicationPlanning and OrganizingProblem Solving / Decision MakingTravel Requirements:N/APhysical Requirements:Regularly completes computer work, walks, and stands. Occasionally sits and lifts up to 50lbs.Computer WorkAdditional Physical RequirementsMust regularly lift and/or move up to 25 pounds, frequently lift and/or move up to 50 poundsIndependent Judgement:Develops objectives and general policies and procedures for a specific program or functional area of responsibility within general scope of established operational goals and plans. Day-to-day work and decisions do not require direction or review by immediate supervisor. End results are reviewed by supervisor.Develops strategic direction, goals, plans and policies for an area of responsibility. Sets broad objectives and is accountable for overall results in respective area of responsibility. Authority to make independent decisions on matters of significance. Requires a high degree of independent judgment and problem solving of complex problems.Management Level:Non-Exempt: HourlyExempt: Individual Contributor Supervisor Manager Sr Manager Director Sr Director ExecutiveHow many direct reports will this role have? 15-50 varies by locationIs this role typically full-time, part-time, or both?Will this role need email access? Yes NoFull Time Benefits Summary: Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!MedicalDentalVisionHealth Savings AccountFlexible Spending AccountVoluntary benefits401k Retirement SavingsPaid holidaysPaid vacationPaid sick timeBass Pro Cares FundAnd more!Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.Reasonable AccommodationsQualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at View email address on click.appcast.io Cedar Lodge