Roving Assistant Manager

Job Description

Job Description

Employment Status: Full-time

Regular Schedule: Friday through Tuesday, 9:00 AM to 6:00 PM, with a 60-minute unpaid lunch

Home Property: SandyPlace Apartments will serve as the initial home property and primary reporting location. Because this is a traveling position, assignments will include other Stratum communities. The designated home property may change based on business and operational needs.

Additional Availability: Must be available to work weekends and have flexibility to work alternative days or varying schedules based on operational and property coverage needs.

Compensation: $27 - $30/ hr

THE OPPORTUNITY

Do you enjoy variety, meeting new teams, and making a difference wherever you go?

We're looking for a confident, experienced, and upbeat Roving Assistant Manager who enjoys stepping into new environments, building connections, and helping teams succeed. In this role, you'll get to work at different Stratum communities, partner with a variety of onsite teams, and use your experience to help wherever support is needed most. No two assignments will be exactly the same, giving you the opportunity to keep learning, build experience across multiple properties, and make a visible impact on both team operations and the resident experience.

SandyPlace Apartments will serve as your initial home property and primary reporting location. Because this is a roving role, you'll also have the opportunity to support other Stratum communities and work alongside different teams. Your designated home property may change over time based on business and operational needs.

WHY STRATUM?

At Stratum, we're more than a property management company. We create communities where residents feel at home and employees can build meaningful careers.

Our success is built on a foundation of integrity, accountability, teamwork, and service. We believe in doing the right thing, supporting one another, and continuously improving. Whether you're serving residents directly or working behind the scenes, every team member plays an important role in our success.

As a growing company, we're committed to creating opportunities for our employees to learn, develop, and grow with us. We value collaboration, recognize great work, and want our employees to feel supported in the work they do.

WHAT WE OFFER

· Competitive pay

· Medical, dental, and vision insurance

· Life and AD&D insurance

· Voluntary supplemental insurance options

· Pet insurance

· Dependent Care Flexible Spending Account (FSA)

· 401(k) with a 100% company match up to 4%

· Employee Assistance Program available on day one for employees and immediate family members

· Vacation and sick time accrual

· Paid holidays, including your birthday

· Monthly leasing and performance bonus opportunity

· $50 monthly cell phone stipend

· Mileage reimbursement for approved business travel

· Optional onsite housing discount: 25% off rent with utilities included, subject to program eligibility and availability

WHY YOU'LL ENJOY THIS ROLE

· Enjoy a role with variety, teamwork, and opportunities to make an impact wherever you are assigned.

· Grow your knowledge quickly by seeing how different communities operate.

· Use your leasing and Assistant Manager experience to help teams solve problems and keep operations moving.

· Build relationships with different onsite teams and become a trusted source of support.

· Work at different Stratum communities and experience a variety of property environments.

WHAT YOU'LL DO

Roving Operational Support

· Travel between assigned properties, connect with different teams, and provide support based on staffing and operational needs.

· Quickly integrate into onsite teams and help maintain continuity of daily operations.

· Adjust priorities and responsibilities based on the needs of each community.

· Provide coverage for Leasing Agent and Assistant Manager responsibilities as assigned.

Leasing, Administrative, and Financial Support

· Greet prospective residents, conduct tours, and provide accurate community information.

· Process applications, renewals, resident documentation, and other leasing activity.

· Assist with rent collection, payment posting, deposits, delinquency follow-up, and required reporting.

· Maintain accurate, organized, and confidential resident files and operational documentation.

Resident and Property Support

· Respond professionally and promptly to resident questions and concerns.

· Coordinate with maintenance team members and vendors to help resolve issues.

· Inspect vacant units, model units, and common areas and support overall property appearance.

· Help onsite teams remain organized, compliant, and responsive to community needs.

· Assist with after-hours or emergency situations when assigned.

WHAT YOU'LL BRING

Required Qualifications:

· High school diploma or equivalent.

· Six to twelve months of property management experience.

· Previous leasing and Assistant Manager experience.

· Customer service experience.

· Basic knowledge of Fair Housing requirements and property management operations.

· Strong communication, organization, problem-solving, and multitasking skills.

· Ability to adapt quickly to different properties, team environments, workflows, and priorities.

· Ability to work independently while maintaining consistent communication and responsiveness.

· A current and valid driver’s license, reliable transportation, proof of auto insurance, and an acceptable driving record are required.

· Ability to travel frequently between assigned properties and work the designated schedule, including assigned weekends.

Preferred Qualifications:

· Experience with Yardi, Entrata, or similar property management software.

· Experience supporting multiple properties or providing coverage during staffing transitions.

· Bilingual in English and Spanish preferred.

WORK ENVIRONMENT & PHYSICAL REQUIREMENTS

This position combines office work with regular activity throughout apartment communities and frequent travel between assigned properties. The role requires extended computer and phone use; sitting, standing, walking, reaching, stooping, and repetitive hand and wrist movements; walking property grounds; using stairs; conducting apartment and community tours; inspecting units and common areas; and lifting or carrying items weighing up to 50 pounds as needed. Work may be performed indoors and outdoors in varying weather conditions. Employees must be able to perform the essential functions of the position with or without reasonable accommodation.

ADDITIONAL INFORMATION

· Employment is contingent upon successful completion of a background check.

· Stratum participates in E-Verify to confirm employment eligibility.

· Stratum is an Equal Opportunity Employer committed to maintaining an inclusive workplace.

READY TO JOIN THE STRATUM TEAM?

If you're looking for an opportunity to make an impact, grow professionally, and be part of a team that values integrity, accountability, teamwork, and service, we'd love to hear from you.

Apply today and bring your experience, energy, and team-first approach to Stratum communities.