Scrum Master

Bring more to life. Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology? At Cepheid, one of Danaher’s 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact. You’ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life. At Cepheid, we are passionate about improving health care through fast, accurate, molecular diagnostic systems and tests. As a member of our team, you’ll get to make an immediate, measurable impact on a global scale, within an environment that fosters career growth and development. Our mission drives us to develop groundbreaking solutions for the world’s most complex health challenges. Together, we bring MORE change to the world. Learn about the Danaher Business System which makes everything possible. The IT Scrum Master – Salesforce & Digital Customer Experience (DCX) is responsible for driving Agile delivery practices across Salesforce, Customer Care, Marketing Technology, Digital Customer Experience (DCX), Customer Portal, Website, and AI-enabled platforms. This role serves as a servant leader and Agile coach, enabling high-performing cross-functional teams to deliver business value through iterative development and continuous improvement. The Scrum Master partners closely with Product Owners, Business Stakeholders, Salesforce Architects, Developers, UX Teams, Digital Experience teams, and external partners to manage Agile ceremonies, optimize team performance, remove delivery impediments, and ensure successful execution of strategic initiatives across Commercial, Customer Care, Marketing, and Digital platforms. This job will be based remote in the US and will be part of the IT Applications front office team and report to the IT Applications Director Key Responsibilities: Lead Agile delivery for Salesforce, Agentforce AI, Marketing, Customer Care, and Digital Customer Experience initiatives, ensuring consistent adoption of Scrum principles and Agile best practices. Facilitate Agile ceremonies including Sprint Planning, Release Planning, Daily Stand-ups, Backlog Refinement, Sprint Reviews, and Retrospectives while driving continuous improvement and team accountability. Partner with Product Owners and business stakeholders to prioritize backlogs, manage sprint commitments, remove impediments, and align delivery with strategic business objectives. Manage Jira and Agile metrics, tracking team velocity, sprint progress, release readiness, defects, dependencies, risks, and overall program health through executive-level reporting. Coordinate cross-functional teams across Commercial, Customer Care, Marketing Business teams, Functional & IT Technical Architects, Developers, QA, Dev Ops and Vendor partners to ensure successful project execution and stakeholder alignment. The essential requirements and soft skills of the job include: Bachelor’s Degree in Information Technology, Computer Science, Business, or a related discipline, plus 8+ years of Scrum Master experience within enterprise IT organizations. 3+ years supporting Salesforce-based programs and product teams, with a strong understanding of Salesforce technologies, AI/Agentforce programs, and customer-facing digital platforms. Proficiency with Jira, Confluence, Agile dashboards, and reporting tools. Strong knowledge of Scrum, Kanban, SAFe, and Agile delivery frameworks, with excellent communication, facilitation, conflict resolution, and stakeholder management skills. Certified Scrum Master (CSM) certification required. Cepheid, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it’s a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at Danaher Benefits Info. At Cepheid we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Cepheid can provide. The annual salary range for this role is 130k - 150k. This is the range that we in good faith believe is the range of possible compensation for this role at the time of this posting. This range may be modified in the future. This job is also eligible for bonus/incentive pay. We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law. Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life. For more information, visit Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. The U.S. EEO posters are available here. For candidates who are based outside of New York City or who are applying for roles outside of New York City, for more information about conditions of any job offer please click here. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact:View phone number on click.appcast.io or View email address on click.appcast.io.