Remote Service Desk Analyst - First-Call Resolution
Sysco Northeast Rdc
- Remote job
Join Sysco Northeast Rdc in Houston as a Service Desk support specialist, where you'll offer first-level IT support through phone calls, emails, and live chat. You'll handle incidents efficiently, ensuring customer satisfaction through excellent communication and problem-solving skills. This role requires a minimum of three years in a similar environment and may also involve after-hours and on-call support. Essential qualifications include strong interpersonal skills and familiarity with IT service management tools. #J-18808-Ljbffr Sysco Northeast Rdc
$7.25 - $14 per hour
...growing tech-enabled business services companies in the USA, with a strong call center footprint and... ...by both on-site and remote agents, leveraging advanced... ...: Provide first-level technical support... ...all technical issues and resolutions in the system. Escalate...Remote workFull timeTemporary workCasual workWork at officeLocal area- ...growing tech-enabled business services companies in the USA, with a strong call center footprint and... ...by both on-site and remote agents, leveraging advanced... ...: Provide first-level technical support... ...all technical issues and resolutions in the system. Escalate...Remote workFull timeContract workTemporary workCasual workWork at officeLocal area
- ...growing tech-enabled business services companies in the USA, with a strong call center footprint and... ...by both on-site and remote agents, leveraging advanced... ...: Provide first-level technical support... ...all technical issues and resolutions in the system. Escalate...Remote workFull timeTemporary workCasual workWork at officeLocal area
- ...growing tech-enabled business services companies in the USA, with a strong call center footprint and... ...by both on-site and remote agents, leveraging advanced... ...: Provide first-level technical support... ...all technical issues and resolutions in the system. Escalate...Remote workFull timeTemporary workCasual workWork at officeLocal area
- ...growing tech-enabled business services companies in the USA, with a strong call center footprint and... ...by both on-site and remote agents, leveraging advanced... ...: Provide first-level technical support... ...all technical issues and resolutions in the system. Escalate...Remote workFull timeTemporary workCasual workWork at officeLocal area
$19 per hour
...all tickets according to Service Level Agreements (SLA)... ...customer impact, resolution steps, and appropriate... ...however, there are no on‑call responsibilities Assist... ...hybrid, in‑office, and remote settings dependent on the... ...Minnetonka, MN for the first 6 months of training Following...Remote workHourly payWork at officeLocal areaWork from homeShift workNight shift- ...CALL CENTER/HELP DESK TECHNICIAN III (BHDA): Bowhead is currently seeking/searching... ...track incidents through to resolution/escalation Ability to... ...clients both on-site and remote relating to company managed... ...cycle. Monitor and update service requests and incidents within...Remote workWork at officeRelocation
- ...simply, we are a customer service company that happens... ...as a Xerox agency called Midwest Document Systems... ...Responsibilities The Service Desk Analyst will provide phone, remote & email-based, first-level technical... ...analysis, diagnosis, and resolution of problems, which may...Remote workTemporary workWork at office
- ...seeking a highly capable service desk analyst who will be... ...support as well as inbound calls and tickets from Cortavo... ...of your week will be remote, where you'll extend... ...providing efficient resolutions, maintaining client... ...user orientation and first day training on equipment...Remote workWork at officeNight shift3 days per week1 day per week
$4,000 per month
...Job Details Job Title: Service Desk Analyst Location: Remote work daily, but candidate must... ...-level position providing first-level IT support for service requests and incident resolution. The role supports a 24/7... ...answering/making customer calls, monitoring operational dashboards...Remote workContract workLocal areaFlexible hoursShift workDay shiftAfternoon shift$26.04 per hour
...Join to apply for the Service Desk Analyst II role at CAI 1 day ago Be among the first 25 applicants Join to... ...staff using Dameware and remote desktop, monitor work... ..., and assist with resolution using existing procedures... ...tracking Rotate the On-Call schedule with the team...Remote workHourly payFull timeContract workWork at officeLocal area- ...Senior Service Desk Analyst The Service Desk Analyst is responsible... ...and requests through resolution, owning the... ...customer. Escalate calls, as necessary, to Level... ...including abandon rate, first call resolution and... ...Applications and Remote Access technology, such...Remote workFor contractorsWork at office
$25 per hour
...Service Desk Analyst Position at Zones LLC. Company Overview:... ...really only one: Zones – First Choice for IT. TM... ...months Location: 100% remote but must reside in either... ...base to aid in quicker resolution of common issues and... ...customer service role, call center work environment...Remote work- ...As a Senior Service Desk Agent, you will serve as the initial point... ...ensuring timely and accurate resolutions. You are expected to read, understand... ...management as well as first call resolution. Experience with... .... Familiarity with remote control tools and diagnostic...Remote workTemporary workWork at officeFlexible hours
$20 - $22 per hour
...Service Desk Analyst Provide comprehensive support for end‑users... ...troubleshooting, ticket triage, and resolution of technical issues.... ...incidents. • Work remotely, but attend onboarding training onsite (first two weeks). • Support... ...years of helpdesk or call‑center experience 1–2...Remote workHourly payContract workTemporary workWork at officeMonday to FridayShift work- ...The Service Desk Analys t is the central point of contact between... ...The role of the Service Desk Analyst is to provide a wide range... ...related issues, achieving first call resolution whenever possible through use... ...Requirements Use of remote support tools for diagnosis...Remote workFull time
- ...Radiologic Tech - First Call Staffing, Internal Agency Work that works for you! Continue your radiology career by joining Piedmonts Travel Agency, First Call Staffing Solutions! We service most of our 28 hospitals across Georgia - Atlanta, McDonough, Fayetteville, Newnan...Daily paidContract workWork experience placementShift workWeekend work
- ...Job Title: Service Desk Analyst (Bilingual English & French)... ...Operations • Act as the first point of contact L1... ...• Ensure timely resolution or escalation of issues... ...password resets • VPN remote access and network... ...conversations emails and calls in both languages...Remote work
- ...Accomplish Together The IT Service Desk Support Analyst - Level 1 provide 1st Level... ...client support and issue resolution via E-mail, telephone, and... ...(typically within the first 6 – 12 months) they should... ...substrings, how lookups are called etc.) Version Control...Remote workWorldwideTrial period
- ...Service Desk Analyst GDC IT Solutions is looking for a Service... ..., you'll be the first point of contact for... ...(all channels: phone calls, voicemail, chat/text... ...Strive for First Call Resolution (FCR) whenever possible... ...technical support with both remote and in office users....Remote workWork at office
- ...technical/IT acumen? Have you worked at a service desk? Are you passionate about customer... ...to perform common client specific first call resolution tasks, with training, including password... ...providing in-house project teams and remote, domestic IT support service. We make...Remote workWork at officeShift workNight shiftWeekend work
$56.96k - $85.44k
...Global is seeking a Service Desk Analyst to join their collaborative... ...resolving issues on first contact whenever... ...can be resolved using remote tools without escalating... ...receives and routes calls and requests for the... ...issues through resolution to ensure a high-quality...Remote workWork experience placement$52.5k - $55.5k
...IT Service Desk Analyst Built on service. Powered by people.... ...privately owned and people-first. What makes Impact... ...Desk Analyst provides remote technical assistance and... ...follow up to confirm resolution, identify recurring disruptions... ...desk, helpdesk, call center, or other...Remote workWork at officeMonday to FridayShift work$25 - $40 per hour
...Assistance Technical Specialist – Reservist On Call ICF's Disaster Management Division... ...disaster. This is not health or social services. As part of the Public Assistance... ...results. Coordinate and participate in resolution of project related issues and concerns....Remote workHourly paySeasonal workWork at officeLocal area$18 - $20.5 per hour
...support, fielding calls from End-Users as well... ...on 1st call resolutions (65-70% of tickets... ...through issues both remotely by walking them through... ...URMC network. Provide first and second level... ...Helpdesk, support, service, Microsoft, network, Help desk, Customer service,...Remote workContract workTemporary workShift workWeekend work- Payfuture Technologies is looking for a remote Call Center Customer Service Representative to provide excellent service from Atlanta, GA. Successful candidates will handle a high volume of calls, resolve customer issues, and maintain a positive team environment. Exceptional...Remote job
- ...Radiologic Tech - First Call Staffing, Internal Agency Overview Continue your radiology career by joining Piedmonts Travel Agency, First Call Staffing Solutions. We service most of our 28 hospitals across Georgia. Benefits Flexibility: 12‑13 week assignments with 36‑hour...Work experience placement
- ...Support professional in Columbus, OH. This role involves delivering exceptional customer service and support to users as the first contact for our IT Service Desk, ensuring timely resolution of issues while documenting them accurately. The ideal candidate should have 2 to 5...Flexible hours
- ...based in Nashville is seeking a Customer Service Rep to deliver exceptional support during... ...customer needs without scripts or outbound calls. The ideal candidate will have 1-2 years... ...tasks. There is also an option to work remotely provided the individual supplies their own...Remote jobContract workWorldwide
- iQor Holdings Inc. is seeking a Customer Service Agent to work remotely on a full-time basis. This role involves managing high volumes of inbound and outbound calls, providing exceptional service and support to customers. The ideal candidate will possess a high school diploma...Remote jobFull timeShift work
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