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Remote Service Desk Analyst - First-Call Resolution

Sysco Northeast Rdc

Houston, TX
  • Remote job

Join Sysco Northeast Rdc in Houston as a Service Desk support specialist, where you'll offer first-level IT support through phone calls, emails, and live chat. You'll handle incidents efficiently, ensuring customer satisfaction through excellent communication and problem-solving skills. This role requires a minimum of three years in a similar environment and may also involve after-hours and on-call support. Essential qualifications include strong interpersonal skills and familiarity with IT service management tools. #J-18808-Ljbffr Sysco Northeast Rdc

Vacancy posted 15 hours ago
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