Manager, Oracle ERP Global Support

Manager, Oracle ERP Global Support

Ready to step into a pivotal leadership role where you will directly impact our global operations? Join Trimble as we run our core Oracle EBS 12.2 environment while actively shaping our strategic transformation to Oracle Fusion Financials!

About Us: Trimble is a global technology company that connects the physical and digital worlds, transforming the ways work gets done. With relentless innovation in precise positioning, modeling and data analytics, Trimble enables essential industries including construction, geospatial and transportation. Whether it's helping customers build and maintain infrastructure, design and construct buildings, optimize global supply chains or map the world, Trimble is at the forefront, driving productivity and progress.

What Makes This Role Great:

In this role, you will be at the center of our digital evolution, acting as the ultimate technical authority for enterprise Oracle systems while spearheading operational readiness and knowledge transfer for our ongoing migration to Oracle Fusion Financials.

Key Exciting Responsibilities:

Spearhead global Tier 2/3 support and resolve high-impact technical and functional challenges across SCM, Inventory, WMS, O2C, and Financials.

Drive operational readiness, seamless knowledge transfer, and system stability during our major ERP transformation from Oracle EBS 12.2 to Oracle Fusion.

Champion IT service management excellence using Jira to ensure ticket SLAs are consistently met and clear support metrics are delivered to leadership.

Master advanced backend troubleshooting by writing, reading, and executing complex PL/SQL scripts to analyze data and implement critical fixes.

Lead, mentor, and empower a high-performing, globally distributed IT support team to foster continuous improvement and professional growth.

Essential Skills & Experience:

8-12+ years of hands-on technical and functional experience with Oracle E-Business Suite, including extensive exposure to version 12.2.

Deep functional expertise across Oracle SCM, Inventory, Shipping, WMS, Order to Cash (O2C), and Financials modules.

Proven track record leading, managing, and mentoring globally distributed IT support teams.

Advanced proficiency writing, debugging, and troubleshooting complex PL/SQL queries and scripts.

Practical experience utilizing Jira for ITSM workflow tracking, SLA monitoring, and issue resolution.

Bonus Points For:

Hands-on implementation or support experience with Oracle Fusion Financials.

Strong familiarity with SOX compliance controls, ERP security architectures, and enterprise job scheduling management.

Logistics:

Location: Westminster, CO or Dayton, OH (In Office)

Travel Requirement: 0-10%

Why You'll Love Working With Us At Trimble, we're not just a company that "does good"we are a team dedicated to making a tangible, positive Real-World Impact. We build innovative solutions designed to solve the world's most critical challenges. From construction sites to transportation hubs, our work tangibly improves how people live, build, move, and grow.

• You'll work on projects that truly matter: Our purpose-driven culture means you'll be helping to build and deliver solutions that make work faster, safer, and more sustainable for millions of people worldwide. Our impact is tangible, from connected machines that save fuel to data-driven insights that reduce waste.
• Collaborate with like-minded people: Our strong internal culture is a "hidden gem." You will work with a collaborative, supportive team that shares your purpose and fosters a genuine sense of belonging. We're a company of "visionary pragmatists" who think boldly and build things that work.
• Be an owner: Trimble thrives on individuals who take initiative and embrace ownership. You'll find an entrepreneurial spirit where success is often "self-authored," empowering proactive "doers."

Compensation: Trimble provides the following compensation range and general description of other compensation and benefits that it in good faith believes it might pay and/or offer for this position. This compensation range is based on a full time schedule. Trimble reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant's sex or other status protected by local, state, or federal law.

Hiring Range

$99,600.00$137,000.00

Pay Rate Type

Salary

Bonus Eligible?

Yes

Commission Eligible?

No

Benefits: Trimble offers comprehensive core benefits that include Medical, Dental, Vision, Life, Disability, Time off plans and retirement plans. Most of our businesses also offer tax savings plans for health, dependent care and commuter expenses as well as Paid Parental Leave and Employee Stock Purchase Plan. If this position is identified above as commission- or bonus-eligible, the terms of the commission plan or discretionary bonus plan for which you are eligible will be provided following the employee start date.