Senior Quality Engineer

About ZO Motors North America LLC

ZM Trucks is a trusted leader in commercial vehicles, specializing in durable and high-performance trucks for a wide range of industries. We design and manufacture vehicles that excel in both reliability and fuel efficiency, offering solutions for cargo transport, construction, logistics, and more.

Focused on innovation and customer satisfaction, we provide not only top-quality trucks but also exceptional after-sales support to keep fleets running smoothly. With a commitment to performance, safety, and efficiency, ZM Trucks is dedicated to driving success for businesses worldwide.

About the role

The Quality Engineer is responsible for executing and supporting quality assurance and control processes within ZM Trucks' commercial vehicle manufacturing operations, including Semi-Knocked Down (SKD) assembly.

This role focuses on in-process quality control, structured problem-solving, supplier quality support, and continuous improvement to ensure that vehicles and components meet defined quality standards and regulatory requirements.

What you'll do

In-Process & Product Quality Control
• Execute quality control activities across:

o Incoming Quality Control (IQC), In-Process Quality Control (IPQC), End-of-Line (EOL) inspection and Pre-Delivery Inspection (PDI)
• Ensure compliance with inspection standards, control plans, and work instructions
• Monitor production quality performance and escalate issues in a timely manner
• Verify product conformity against specifications prior to release

Problem Solving & Corrective Actions
• Lead and support structured problem-solving activities using:

o 8D Methodology, 5 Why's Analysis and Fishbone (Ishikawa) Diagrams
• Perform root cause analysis (RCA) for internal defects and process deviations
• Implement and track corrective and preventive actions (CAPA)

Process Quality & Continuous Improvement
• Analyze production and quality data to identify trends, risks, and improvement opportunities
• Support implementation of:

o Error-proofing (poka-yoke) solutions, Process standardization and optimization and Waste reduction initiatives (lead principles)
• Drive improvements in First Pass Yield (FPY) and reduction of rework and scrap

Quality Documentation & Core Tools
• Develop, update, and maintain:

o Control Plans, Process Flow Diagrams, PFMEA, Inspection standards and checklists
• Support Advanced Product Quality Planning (APQP) activities
• Participate in Production Part Approval Process (PPAP) preparation and documentation

Supplier Quality Support
• Support incoming material quality control and supplier issue resolution
• Assist with: Supplier inspections and process audits, and Supplier corrective action requests (SCAR) and follow-up
• Monitor supplier quality performance, including PPM and defect trends

Quality Data & Reporting
• Collect, analyze, and report quality data, including:

o Defect Rates, PPM Metrics, and Scrap and Rework Data
• Prepare daily and weekly quality performance reports
• Support KPI tracking and continuous improvement initiatives

Audit & Compliance Support
• Support internal, external, and certification audits (IATF 16949, ISO 9001, regulatory)
• Ensure compliance with established procedures, standards, and documentation requirements
• Maintain audit readiness and support corrective action closure

Cross-Functional Collaboration
• Collaborate closely with:

o Production, Engineering, and Supply Chain
• Support real-time resolution of quality issues on the shop floor
• Provide feedback to improve product design and manufacturing processes

Required Skills/Abilities
• Attention to detail and process discipline
• Effective communication and teamwork
• Hands-on, shop-floor oriented approach
• Proficient with Microsoft Office Suite or related software

Education and Experience
• Bachelor's degree in engineering or related field
• Three years of experience in automotive or manufacturing quality
• Working knowledge of IATF 16949, ISO 9001, and Automotive Core Tools (APQP, PPAP, FMEA, and SPC)
• Six Sigma Green Belt (or in progress) a plus.
• Experience in a production environment (assembly preferred)
• Strong analytical, problem solving, and communication skills