Director OF Payroll

VP, Global Payroll leads Synchrony’s global payroll delivery across the United States, Canada, India, and the Philippines. This role ensures accurate, compliant, and timely payroll delivery while partnering closely with in‑country payroll teams and vendors to drive consistent governance, process alignment, and continuous improvement. Key Responsibilities Lead end‑to‑end payroll operations across the US, Canada, India and the Philippines, ensuring consistent service delivery and performance. Establish and maintain global payroll and time‑tracking policies and procedures aligned with local regulatory requirements. Monitor legislative and regulatory changes across regions and coordinate timely implementation with vendors and internal partners. Own payroll governance and accuracy, including control design, review/validation practices, root‑cause analysis and continuous improvement initiatives across global processes and vendors. Serve as the global escalation owner for complex payroll risks and incidents, ensuring timely resolution and stakeholder alignment. Oversee payroll‑related accounting coordination to ensure alignment between payroll outputs and financial reporting requirements. Manage payroll vendor performance and relationships, ensuring accountability, service quality and alignment with operational standards. Partner with HR, HRIS, Finance, Legal and vendors to ensure end‑to‑end process integrity. Perform other duties and/or special projects as assigned. Required Qualifications 10+ years of progressive payroll leadership experience, including multi‑country payroll oversight (US plus at least one of India/Philippines strongly preferred). Bachelor’s degree in Business, Accounting or Finance or, in lieu of a degree, 6 years equivalent payroll experience\certification. Extensive knowledge of US payroll regulations, tax laws and compliance requirements. Expertise in payroll controls, audit readiness and reconciliations. Demonstrated experience validating payroll tax filings and statutory compliance obligations across multiple jurisdictions. Proven ability to lead and influence cross‑functional teams and manage complex, high‑risk operational processes. Strong understanding of payroll systems, integrations and data governance (HRIS‑to‑payroll‑to‑GL). Experience leading payroll transformation, standardization and automation initiatives at scale. Familiarity with SOX controls and regulated/financial services environments. Ability and flexibility to travel for business as required. Desired Characteristics Experience with Workday payroll module. High ownership and attention to detail; strong risk and control mindset. Clear communication with strong stakeholder management. Analytical problem solving; ability to interpret financial and operational data. Ability to operate effectively across cultures, time zones and regulatory environments. Professional certifications: CPP (Certified Payroll Professional), CPA or equivalent regional credential. Advanced proficiency with spreadsheet, database and other software applications. Salary range for this position is $110,000.00 – $185,000.00 USD annually and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Work Location and Travel This role will require the ability to travel for business as required. Eligibility Requirements You must be 18 years or older. You must have a high school diploma or equivalent. You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process. You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. EEO Statement All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Legal authorization to work in the United States is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. Reasonable Accommodation Notice Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. If you require accommodation to apply for a job or perform the job, please let us know. Call our Career Support Line at View phone number on click.appcast.io for assistance. Representatives are available from 8 am–5 pm Monday‑Friday, Central Standard Time. #J-18808-Ljbffr