Produce Clerk

A Little About Us

Columbus IGA and Stillwater Family Pharmacy are locally owned and operated businesses proudly serving the Columbus, Montana community. At IGA, we're more than just a grocery store - we're your neighbors, committed to providing quality products, exceptional customer service, and a welcoming shopping experience. Just steps away, Stillwater Family Pharmacy offers trusted, personalized care to support the health and well-being of our customers. Together, our teams work hard to create a friendly, reliable, and community-focused environment.

About Your Role

As a Produce Clerk at Columbus IGA, you are responsible for maintaining a fresh, well-stocked, and visually appealing produce department while delivering excellent customer service. You play a key role in ensuring product quality, proper rotation, and cleanliness standards are consistently met. This position requires attention to detail, a sense of urgency, and a commitment to providing customers with high-quality fruits and vegetables in a welcoming and organized environment. You support daily operations through teamwork, efficient stocking practices, and adherence to food safety standards.

Duties and Responsibilities

The essential duties and responsibilities of this role include, but are not limited to, the following:

• Product Quality and Freshness
  Maintains high standards for product quality by inspecting, rotating, and culling produce to ensure freshness, proper handling, and adherence to company expectations.
• Stocking and Merchandising
  Stocks and organizes produce displays to ensure products are well-presented, properly rotated, and consistently available while supporting visually appealing department standards.
• Customer Service and Assistance
  Provides courteous and knowledgeable service by assisting customers with product selection, answering questions, and contributing to a positive shopping experience.
• Sanitation and Food Safety Compliance
  Follows food safety and sanitation standards by maintaining a clean work area, properly handling products, and adhering to all applicable guidelines and store procedures.
• Teamwork and Operational Support
  Works collaboratively with team members and store leadership to support daily operations, manage workload priorities, and maintain an efficient and safe department environment.

Additional duties may be assigned as necessary.

Core Competencies

• Ethics and Integrity
  Upholds organizational values by treating customers and coworkers with respect, following policies and procedures, maintaining food safety and confidentiality standards, and acting with honesty and accountability in all situations.
• Customer Service / Interpersonal Skills
  Demonstrates effective communication and positive interaction with customers and team members, showing courtesy, empathy, and professionalism while building strong working relationships.
• Quality Focus
  Strives for consistent product quality and presentation by following standards, incorporating feedback, and maintaining attention to accuracy, cleanliness, and freshness.
• Teamwork
  Works collaboratively with deli and store team members, supports shared goals, contributes to a positive work environment, and prioritizes team success and store operations.
• Safety and Security
  Adheres to food safety, sanitation, and workplace safety protocols, uses equipment properly, identifies unsafe conditions, and takes appropriate action to maintain a safe environment for customers and employees.

Supervisory Responsibilities

• The position does not have any regular responsibility for overseeing or supervising the work of other team members.

Minimum Qualifications

• High school diploma or equivalent preferred.
• Ability to provide friendly, professional customer service in a retail environment.
• Basic knowledge of or ability to learn produce handling, rotation, and quality standards.
• Ability to follow written and verbal instructions and adhere to store policies and procedures.
• Strong attention to detail, particularly related to product freshness and presentation.
• Ability to work cooperatively as part of a team.
• Ability to stand, walk, bend, and lift for extended periods in a fast-paced environment.
• Ability to lift, carry, push, or pull up to 40 pounds with or without reasonable accommodation.
• Willingness and availability to work flexible schedules, including evenings, weekends, and holidays.

Work Environment and Physical Demands

This position operates in a fast-paced retail grocery environment. Team members frequently interact with customers and coworkers and are expected to maintain a positive, helpful, and respectful attitude. Work areas may include the sales floor, stockroom, coolers, freezers, deli, or bakery, depending on the role.

• Work Schedule: Requires flexibility to work a variety of shifts including mornings, evenings, weekends, and holidays based on store needs.
• Physical Requirements:
  • Standing or walking for extended periods (up to 8 hours)
  • Frequent bending, twisting, reaching, and lifting
  • Regularly lifting and moving products up to 25 lbs, occasionally up to 50 lbs
  • Operating carts, pallet jacks, slicers, or other store equipment as required
  • Working in environments with varying temperatures, such as coolers, freezers, or warm kitchens

The position requires the ability to multitask, follow safety procedures, and respond quickly in a dynamic setting. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.

Company Benefits

• Medical Insurance
• Dental Insurance
• Vision Insurance
• 401(k) Retirement Savings Plan with Company Match
• Paid Time Off Accrual
• Paid Sick and Safe Time Accrual
• Six (6) Paid Holidays Annually

Columbus IGA/Stillwater Family Pharmacy, provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.