Field Service Representative

Job Description

Job Description

About CompanyFounded in 2015, Global Air Logistics and Training, Inc. (GALT Aerospace) a rapid innovator, solving the world's critical security challenges to enable warriors to win...decisively. GALT Aerospace subscribes to Col John Boyd's tenet "Wars are won by people, ideas and equipment, IN THAT ORDER." Warfighters need tools (equipment) that are flexible. GALT Aerospace will always satisfy the warfighter with such tools. GALT Aerospace provides simple, effective information capabilities to support all levels of war and drive information to the lowest levels possible, enabling faster decision cycles and decisive results. GALT Aerospace uniquely focuses on architecture solutions, effective open systems integration, and rapid prototyping, fielding, and operations. At GALT Aerospace, employees have incredible opportunities to work on revolutionary and nationally relevant systems. GALT Aerospace looks for people who align with its Core Values:The Right Thing:We work on important things that we are passionate about and will make a difference for the US National Security.We are ethical and forthright and expect the same from our employees.We operate with integrity in all things; we do the RIGHT THING.Trust and Respect:We always strive to earn and foster trust.We Act and communicate with respect.We foster mutually beneficial relationships.Add Value:We take ownership of our tasks and deliver results to our customers, partners and each other.We champion individual expertise, creativity, and accomplishments.We recognize that collaborative teams achieve even greater results. Job LocationSan Diego, CA, Onsite. With domestic/international travel up to 50% of the time. Job DescriptionGALT Aerospace is looking for a full-time, salaried Field Service Representative (FSR) to join our team. In this position, you will play a crucial role supporting the integration and test of networked communication systems. Your day-to-day responsibilities will include the following: Provide on-site technical support for the operation of podded communication systemsProvide technical liaison to supported military units/elementsDevelop and maintain technical documentation which includes test plans and proceduresDevelop configurations to support tests and prototypes of developing systemsDevelop troubleshooting procedures and work-around documentationConduct systems and sub-systems testing Review and provide feedback on system specifications, development, test, and network documentsInstall and configure Windows/Linux serversSet up and maintain DNS/Exchange/Active DirectoryMaintain virtual environmentsDeploy, monitor, and maintain network gear to include switches, servers, firewalls, etc. and troubleshoot network related problemsCapture and deploy system imagesRequired Skills, Experience, and EducationTactical Data Link familiarity (e.g. CDL, TTNT, L-16, SADL, etc.) required.Live field testing, experience with military communication systems required.Working knowledge on network security devices (e.g. firewall, NGFW, IPS, IDS)Working knowledge on event management systems.4+ years of experience with testing, networking, or other IT related fieldsExperience with Department of Defense (DoD) computer and radio systemsWorking knowledge of routing, switching, protocols, VLANs, IP subnetting, LAN, WAN, etcMust possess high proficiency in Linux and WindowsMust have a high-level understanding of automation and implementationUS Citizenship required with a minimum of an active Interim Secret clearance. Must be able to obtain and maintain an active Secret clearancePreferred Skills, Experience and EducationAutomation, scripting, or other development experience in either Python or JavaScriptKnowledge of Containerized Virtual Environments is highly desiredExperience developing scripts in ansible is desiredDemonstrate knowledge in using various testing methodologies Agile and Scrum and logging results using solutions such as JIRA and or ConfluenceTeam player with a proactive attitude and the ability to be productive in a dynamic environment Physical RequirementsMust be able to carry 50 poundsMust be able to sit or stand for 8 hours at a timeClimb/descend, work atop, and traverse certain machinery At GALT Aerospace, base pay is one part of our total compensation package and is determined within a range. The base pay range for this role is between $100,000-$145,000, with a specific total compensation package to be developed based on the specific candidate's location/need for travel, shift, skills, and experience.