Car Audio Customer Service Representative

Service Writer PositionAbt Electronics has an immediate opening for the position of a service writer. We are a family owned company who has been in business since 1936 and continues to experience strong growth year after year. Abt Electronics specializes in electronics, appliance & furniture sales, delivery, installation and servicing all the products we sell. We are a perennial winner of the Chicago Tribune's Top Workplace Award. We are looking for a highly motivated, flexible & friendly service writer to join our team. If this is you, we want to hear from you!In addition, should be comfortable contributing/working in an entrepreneurial, fast-paced and fun work environment. Primary duties include:Assist customers in person with vehicle check in and check outProvide excellent customer service in store, over the phone & onlineDaily data entry of work performed by our mobile install teamSchedule or reschedule installation appointments in person and over the phoneMaintain professional communication with customers & coworkersJob Requirements:At least 1 year of customer service experience, preferably in retailStrong computer skillsAbility to take initiative & make decisionsApproachable & outgoing personalityBi-lingual a plusWe offer our team members:Hourly rate starting at $18.00 or more based upon experienceYearly performance reviewPotential for advancementMedical/Dental (Blue Cross and Blue Shield PPO Network) & Vision (VSP)401(k) (Charles Schwab) which includes a matching programLife & Disability insurance (Lincoln Financial)Generous Paid Time Off/Sick Pay ProgramContinued training & career developmentEmployee discounts on all products we sellPerformance based bonus programs