Desktop Support Technician

DESKTOP SUPPORT TECHNICIAN

FORT WAYNE, IN

• Customer Service

• Troubleshooting

• Imaging

• Deployment

• Hardware Support

• Software Support

• Windows

• End-User

DESCRIPTION

Join a top manufacturing company in the United States and support internal IT teams as a DESKTOP SUPPORT TECHNICIAN. In effort to support peak season and business growth, our manufacturing client is rolling out practices and assisting end-users to become familiar with technology transitions. Together, you will assist diverse populations and support end-users with technology needs.

DUTIES

• Technicians will be responsible for finding and documenting devices in the inventory system.

• Technicians will provide an individual daily report to project leads as a back up to daily activity reported online.

• Be subject to both the manufacturing and distribution sites for our inventory and assessment activities.

• Install and deploy the newly acquired hardware and peripherals in preparation for go live.

• Image, Deploy and Install all devices on the daily pick lists.

• Unbox equipment, breakdown the packaging materials and dispose.

• Ensure the site has capable devices for required workflows and all capable devices to be tested for all documented functions.

• As a team, test every device and ensure 100% functionality.

• Follow scripts that provide step by step instructions for testing.

• Mark devices as a fail and identify those items needing adjustment.

• Provide go live support and offer last minute deployment, testing, configuration or routing to sites and devices.

• Take direction from the command center and troubleshoot, install, or reconfigure.

• Work with RF scanners and specialized workstation kiosks.

• Manage mobile, scanner, laptop, kiosk, printer, network and desktop services.

WORK ENVIRONMENT

• Onsite, manufacturing, production.

• Will be interacting with diverse staff.

• Ability to be on feet all day.

• Need to be able to lift 50+ lbs.

• Must have reliable Transportation.

• Performance Evaluation.

• Attendance Evaluation.

COMPLIANCE

• Background Check

• Drug Screen

• I9

• Security Trainings

• Compliance paperwork

SHIFT

• 1st Shift Core Hours

• Monday-Friday

• Saturdays & Sundays off

START DATE & INTERVIEWS

• Start Date: November 5, 2026

• Interviews October 5-9

• Resumes must be submitted by Wednesday, September 30th

Job Type & Location

This is a Contract position based out of Fort Wayne, IN.

Pay and Benefits

The pay range for this position is $23.00 - $25.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Fort Wayne,IN.

Application Deadline

This position is anticipated to close on Sep 30, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.