Oracle Fusion Cloud Engineer/Support Analyst

IT Services (ITS) collaborates with campus partners to support the mission of the University of Chicago through the consistent delivery of high-quality solutions and services. We provide secure, stable, and reliable infrastructure and applications that support the mission of the University. ITS supports and enables faculty research and teaching with the effective use of technology, simplifies the technology experience for all users, identifies, manages, and mitigates technology risks for the University. Job Summary The University of Chicago's IT Services team is seeking a seasoned Cloud/Environment/SaaS Engineer to manage and optimize its Oracle Cloud Fusion ERP ecosystem. In this role, you will help oversee environment lifecycle management across production, test, and development instances, coordinate Oracle's quarterly patch cycles, and ensure the stability of custom integrations, leveraging expertise in REST/SOAP APIs, SQL/PL/SQL, and scripting tools like Python or Bash to automate and streamline operations. Responsibilities Knowledge of ERP Finance and SCM. Manage Pods (SaaS instances), including production, test, and development environments. Coordinate and test the mandatory Oracle quarterly patches to ensure custom integrations don't break. Assist with Mulesoft and Oracle Cloud Infrastructure. Help with Visual Builder (VBCS) for creating custom web/mobile front-ends that interact with SaaS data. Conduct business process analyses, needs assessments, and preliminary cost/benefits analyses with moderate direction from others. Administer new IT developments, keep up with evolving business requirements, and use knowledge of University systems to recommend appropriate system alternatives and/or enhancements. Perform other related work as needed. Minimum Qualifications Education: Minimum requirements include a college or university degree in a related field. Work Experience: Minimum requirements include 2-5 years of work experience in a related job discipline. Preferred Qualifications Progressive experience in Oracle Cloud environment management. Background handling integrations. Experience working in an environment where multiple teams collaborate. Designing and improving integration architecture. Technical Skills or Knowledge Expertise in SaaS Platform. Solid development and data skills. Proficient on REST and SOAP APIs, and Oracle’s Business Events. SQL and PL/SQL expertise for data extraction using BI Publisher and OTBI. Proficient with Oracle Fusion Workflows. Understanding of Oracle AI. Proficient in Python or Bash for automating repetitive environmental tasks. Expertise working with Oracle resources on SR’s and different types of patches. Experience with DevOps functions. Exceptional communication skills; empower, mentor, and inspire. Manage competing priorities and multi-disciplinary teams to deliver complex solutions on time and within budget. Strong analytical, critical thinking, and creative problem-solving abilities. Demonstrated ability to build partnerships with IT and cross‑departmental business leaders. Deep commitment to continuous learning, innovation, and change management. Working Conditions Hybrid, onsite and remote as determined by business needs. Pay Range $110,000.00 - $125,000.00 Benefits Eligible Yes. The University of Chicago offers a wide range of benefit programs and resources for eligible employees, including health, retirement, and paid time off. Information about the benefit offerings can be found in the Benefits Guidebook. Posting Statement The University of Chicago is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender, gender identity, or expression, national or ethnic origin, shared ancestry, age, status as an individual with a disability, military or veteran status, genetic information, or other protected classes under the law. For additional information please see the University's Notice of Nondiscrimination. All offers of employment are contingent upon a background check that includes a review of conviction history. A conviction does not automatically preclude University employment. Rather, the University considers conviction information on a case‑by‑case basis and assesses the nature of the offense, the circumstances surrounding it, the proximity in time of the conviction, and its relevance to the position. #J-18808-Ljbffr University of Chicago