Visual Merchandising Manager

Visual Merchandising Manager Since 1977, LAGOS has been a pioneer in fine jewelry, combining precious materials and expert craftsmanship to offer modern, iconic styles for men and women. The brand's signature Caviar collections offer bold, unique styles that encourage personal expression. This role leads the planning, development, and execution of visual merchandising initiatives across LAGOS' retail and wholesale channels. The role ensures product presentation is elevated, commercially effective, and aligned with brand standards while translating seasonal priorities and product storytelling into actionable visual direction. This hands-on role requires strong visual judgment, independent decision-making, project leadership, and operational discipline. As the function evolves, the Manager will help build team capabilities by identifying resource needs and supporting the recruitment, onboarding, coaching, and development of future team members. Essential Functions Visual Merchandising Strategy & Direction Project & Program Management Retail & Wholesale Execution Fixtures, Inventory & Operations Creative Development & Cross-Functional Partnership Insights & Continuous Improvement Team Development, Leadership and Travel Support Key Performance Indicators On-Time Delivery of Visual Merchandising Initiatives Visual Execution & Brand Standards Compliance Retail & Wholesale Visual Request Responsiveness Fixture Inventory Accuracy & Availability Field Execution Consistency Visual Merchandising Project Completion Rate Cross-Functional Partner Satisfaction Visual Program & Process Improvement Qualifications Bachelor's degree in Fashion, Merchandising or a related field. 5–7 years of progressive experience in visual merchandising, retail merchandising, brand presentation, or a related field — including fixture planning, product placement, visual hierarchy, and brand storytelling; luxury, jewelry, fashion, or premium retail experience strongly preferred. Track record independently leading visual merchandising strategy and execution — seasonal directives, installations, launches, and retail presentations — from planning through completion, with a strong portfolio reflecting visual judgment and product storytelling. Experience managing multiple concurrent projects, stakeholders, and deadlines with limited oversight, balancing strategic thinking with hands-on execution. Experience partnering cross-functionally with Creative, Marketing, Product Development, Sales, PR, Retail, and Operations, with the ability to influence outcomes without direct authority. Experience managing fixture, sample, product, shipment, and installation logistics, along with inventory, fulfillment, and order management or ERP systems; NetSuite experience strongly preferred. Experience managing, mentoring, or developing junior team members strongly preferred, with coaching capability and readiness to take on direct people leadership as the function grows. Strong problem-solving, critical thinking, and decision-making skills, paired with written, verbal, and presentation communication abilities. Adobe Creative Suite proficiency (InDesign, Photoshop) and advanced Microsoft PowerPoint and Excel skills. Self-starter with a proactive, resourceful, solutions-oriented approach, and adaptability in a fast-paced, evolving environment. Success in this role is measured by delivering timely, elevated, and commercially effective visual merchandising programs across retail and wholesale; providing clear visual direction; maintaining consistent brand presentation; and effectively managing the assets, inventory, logistics, and processes that support execution. Success also includes independently leading complex projects, anticipating and resolving challenges, using field and competitive insights to strengthen standards, and building strong cross-functional partnerships. As the function evolves, this leader will establish scalable processes, develop team capabilities, and build a Visual Merchandising function that supports LAGOS' growth through creativity, operational excellence, and financial discipline. LAGOS is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, age, disability, marital status, pregnancy, national origin, or citizenship. We are committed to a diverse workforce. We value all employees' talents and support an environment that is inclusive and respectful. Other Duties Please note this job description is not intended to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Lagos