Shift Manager

Job Description

Job Description

We are currently interviewing to fill Sr. Sandwich Artist positions at our Middleburg Heights location on Engle Road including closers, weekend openers. Scheduling is flexible and can be set to have a consistent schedule week to week. Pay is WEEKLY via direct deposit. We are looking for team members who are punctual, communicative, respectful, conscious of food safety (don't worry we can train you), and excited to offer guests great customer service. You might be a great fit if you enjoy a work environment with different tasks to keep the day full instead of one repetitive job, if you enjoy working with people in a customer service environment, if you enjoy small team environments or independent work where self accountability is an asset, and if you are looking for an employer who keeps open communication and works with you to create a work experience that benefits both you and the business. Sr. Sandwich Artists are our shift leads; handling customer complaints and keeping the team on shift on task to ensure great customer service is offered, food safety regulations are followed, and job tasks are complete before shift is over. 

As part of the Subway® Team, you as a Shift Manager will focus on six main things: 

• Providing an excellent guest experience
• Ensuring that great food is prepared & served
• Keeping our restaurants functional, clean and beautiful
• Controlling inventory
• Scheduling and supervising staff
• Being a team player

In addition to the role of a typical Sandwich Artist®, key parts of your day to day will consist of:

• Cascading training to Sandwich Artists™ on existing and new responsibilities
• Scheduling and supervising staff
• Practicing inventory control standards
• Ensuring equipment is in proper working order during shift
• Completing paperwork as needed

As a Subway® Team Member, you’ll have access to:

• Brand partnership discounts
• Scholarship Opportunities
• Opportunity to earn University course credits
• Hands on career experience in a restaurant business

PREREQUISITES

Education : High school diploma or equivalent

Experience : A minimum of 1 year of experience in a restaurant environment.

ESSENTIAL FUNCTIONS

Communication and organizational skills 

Physical : Ability to work any area of the restaurant as needed and to operate computerized Point of Sale system/cash register. This position requires bending, standing and walking the entire workday. Must have the ability to lift 10 pounds frequently and up to 30 pounds occasionally.

*You will receive training on your roles and responsibilities

Full Time/Part Time and Day/Evening/Weekend Shift positions vary by location