Production Quality Technician

Job Description

Job Description

Production Quality Technician

The Production Quality Technician plays a key role in ensuring the consistency, safety, and compliance of all manufactured products and processes. This position focuses on quality assurance for batch-manufactured products, incoming raw materials, packaging, labeling, outgoing shipments, product testing, and internal processes — all in alignment with ISO 9001:2015 and the company’s Quality Management System (QMS).

A strong quality mindset, excellent teamwork, communication skills, and attention to detail are essential for success in this role.

Key Responsibilities

• Develop a thorough understanding of all processes related to product manufacturing, identification, packaging, shipping preparation, and quality assurance for all products and materials.

• Gain comprehensive knowledge of all product lines, documentation standards, and the EBS Quality Management System (ISO 9001:2015).

• Perform quality testing, inspections, and reporting on both products and incoming materials.

• Prepare, review, and correct Certificates of Analysis and other quality-related documentation.

• Record test results and production data; utilize statistical software, data analysis techniques, and SPC charting to monitor and improve performance.

• Safely handle, weigh, and transfer hazardous materials from bulk containers for use in production.

• Perform calibration, verification, and maintenance on all equipment; monitor and record process and environmental data; prepare reports for management and regulatory agencies.

• Maintain a compliant, organized laboratory notebook in accordance with intellectual property protection standards.

• Investigate non-conformances and implement corrective and preventive actions.

• Support continuous improvement and maintenance of the Quality Management System (QMS) by writing, reviewing, and updating procedures and documentation.

• Maintain a clean and safe work environment; consistently adhere to all safety policies and protocols.

Qualifications

· • Associate degree or higher preferred; equivalent experience or certifications may be considered.

· • Strong understanding of mathematics and statistics (beyond algebra).

· • Proficiency with Microsoft Excel, Access, and Office Suite; experience with statistical or SPC software a plus.

· • Strong mechanical aptitude and familiarity with basic hand tools.

· • Excellent attention to detail and a commitment to product quality.

· • Ability to read and follow Standard Operating Procedures (SOPs).

· • Willingness to work overtime or weekends as needed, and adjust shifts to cover absences or vacations.

Physical Requirements

· • Ability to perform manual labor in hot, humid, or outdoor conditions as required.

· • Work safely in environments with fumes, airborne particles, noise, and vibration while wearing proper Personal Protective Equipment (PPE).

· • Physically capable of pushing or pulling objects over 100 lbs; lifting up to 70 lbs unassisted to chest height or on stairs; carrying 70 lb pails between work areas.

· • Comfortable standing or walking for up to 3 hours, and able to stoop, kneel, crouch, bend, and twist as needed.

· • Must have clear vision, including color recognition, depth perception, peripheral vision, and the ability to focus on fine details.

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