Benefits Enrollment Specialist

Job Title: Benefits Enrollment Specialist

Industry: Healthcare / Benefits Administration

Location: Rossville, GA

Assignment Type: Contract-to-Hire

Pay: $17- $19/hour

Work Schedule: Monday–Friday, 8:00 AM–5:00 PM.

Benefits: This position is eligible for medical, dental, vision, and 401(k) during contract and upon conversation to permanent employee.

About The Company:

Our client is a not-for-profit healthcare benefits organization dedicated to helping members and their families access and navigate healthcare benefits. The team focuses on providing accurate information, reliable support, and efficient benefits administration while maintaining a collaborative and service-oriented work environment.

Job Description:

Our client is seeking a detail-oriented and motivated benefits enrollment specialist to join their team. This is an excellent opportunity for someone looking to grow their career in healthcare administration, insurance, or benefits. The ideal candidate has experience in data entry, administrative support, billing, or coordination and is eager to learn new systems and processes.

In this role, you will help manage enrollment, eligibility, contribution records, and participant accounts while providing professional support to members, employers, and internal teams. This position offers hands-on training and the opportunity to develop specialized skills and grow within the organization.

Key Responsibilities:

• Process enrollment forms, eligibility records, payroll reports, and member contributions accurately.
• Review and reconcile account information, investigate discrepancies, and resolve processing errors.
• Respond to participant inquiries regarding benefit eligibility, enrollment, payments, and account information.
• Communicate with employers, vendors, and internal teams to gather information and resolve issues.
• Maintain accurate records and ensure documentation is complete and compliant with established procedures.
• Assist with retiree accounts, COBRA administration, self-payments, and other benefit-related transactions.
• Troubleshoot data entry and processing issues while maintaining accuracy and efficiency.
• Support team goals and contribute to ongoing process improvements.

Qualifications:

• At least 1 year of experience in data entry, administrative support, coordination, billing, or a related field.
• Healthcare, medical billing, insurance, claims, or benefits administration experience is highly preferred.
• Strong attention to detail and organizational skills.
• Comfortable working with numerical information and reconciling account discrepancies.
• Strong written and verbal communication skills.
• Ability to learn new systems, follow established procedures, and solve problems.
• A positive attitude, willingness to learn, and interest in long-term professional growth.
• Ability to meet typing and data entry assessment requirements.

Additional Details:

• The position begins fully onsite for approximately 6–8 months of training before transitioning to a hybrid schedule.
• The interview will take place onsite and may be a single-round process.
• Candidates will complete a typing test, keystroke assessment, and basic math assessment covering addition, subtraction, and fractions. A calculator will be provided for the math assessment.
• Candidates must be able to complete required background screening and drug testing within 24 hours of accepting an offer.

Perks:

• Opportunity for permanent employment.
• Hybrid work flexibility after the initial training period.
• Medical, dental, and vision insurance upon permanent conversion.
• 401(k) and retirement plan.
• Accrued vacation and sick time.
• 15 paid holidays.
• Flexible spending account and life insurance.
• Training and opportunities for long-term career development.

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.

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