Mobile Crisis Management Clinician- Days

Mobile Crisis Management Clinician- Days

Fully Remote • Cabarrus Center - Concord, NC 28025

Job Description

New hires who are benefit eligible may qualify for hiring bonus.

Company mission statement:

Our mission is to inspire and empower people to seek and maintain recovery and health. Daymark Recovery Services, Inc. is a mission driven, comprehensive community provider of culturally sensitive mental health and substance abuse services.

Comprehensive benefits package:

• Medical, dental and vision insurance
• Health spending account
• Company-paid life insurance
• Short term disability
• 401(k)
• Paid holidays
• Paid vacation and sick leave
• Employee assistant program
• Referral bonus opportunities
• Extensive internal training program

Payscale: $28.83/hr. (provisional) - $31.23/hr. (fully licensed). Plus, nights and weekends qualify for shift differential.

Shifts: Days: 8am-8pm

Summary: Under indirect supervision, provides, oversees, and/or administers a wide range of psychosocial evaluation/assessment, diagnostic, counseling therapy, crisis intervention services in a high-intensity clinical environment which requires a high degree of independent decision-making. Most aspects of this job require clinical assessment and evaluation skills to consumers that report in crisis to a variety of community settings including magistrate's office, community sites, and DAYMARK Service Areas in crisis. Case management/supportive services for disposition of cases is also a core function of this job. Work will be community based with someone remote hours.

Essential duties and responsibilities:

• Carries a cell phone/pager and provides immediate telephonic response to calls from consumers, hospitals, DAYMARK Service Sites, professional healthcare offices, magistrate offices, jails and answering services (i.e., within 15 minutes of receiving calls). Gathers information from calls received and responds appropriately. Provides on-site assessment and evaluative services to consumers when requested from hospitals, jails, LME or other agencies as well as direct requests from consumers. Face to face responses must occur within 2 hours of request for an emergent assessment, and within 48 hours for an urgent assessment. Provides face-to-face assessment as required using necessary clinical skills while meeting all regulatory requirements to ensure reimbursement for services. Direct service care may also involve consultation with hospital staff, law enforcement, family members or support network as deemed necessary or clinically appropriate.
• Provides indirect services (e.g., case management and supportive services) to place a patient into a secure inpatient setting and/or arranges for discharge from the emergency room and/or DAYMARK Service Site to a lower level of care.
• Provide mobile crisis management follow up as needed to consumers who have received initial MCM services and require follow up to ensure they do not return to a state of crisis and are able to access appropriate non-crisis services.
• Other duties as assigned by the supervisor
• Consults with other local providers and answering services by telephone and occasionally takes out involuntary petition at the local magistrates office when necessary.

Units billed minimum requirement: There are 15 units per week of productivity standard to meet. The clinician is expected to collect the necessary information needed for reimbursement for the assessments that are done by the clinician. The clinician is also expected to turn in appropriate paperwork so that assessments, intakes, evaluations, screenings, assertive outreach and case support may be billed when appropriate.

Special attributes: Strong evaluative and clinical assessment skills needed. Must be able to get along well with other professionals to build collaboration in the work environment of multiple providers, community settings, local jails, magistrates offices and local emergency rooms. Must have the ability to gain information, make assessments and build rapport with consumers and families while they are in crisis. Must have the ability to make sound decisions in emergency situations.

Supervisory responsibilities: None unless supervising a student and/or training a co-worker.

Education and/or experience: Must be able to demonstrate 1 year of experience providing crisis care in assertive outreach, assertive community treatment, emergency departments, inpatient units, or other services providing comprehensive emergency/crisis services. AND Doctorate degree in Psychology, or Master's degree in Social Work, Psychology, counseling, or marriage and family therapy from an accredited college or university and fully licensed in their perspective field. Applicants with master's degrees who are provisionally licensed or licensed eligible as clinical social workers, professional counselors, substance abuse counselors and marriage and family counselors will be given consideration for employment.