Acute Care Tech II - Labor & Delivery

Acute Care Tech II - Good Samaritan Labor and Delivery Unit

As an Acute Care Tech II in the Good Samaritan Labor and Delivery Unit, you will provide essential support to nursing staff in a fast-paced, family-centered environment. In this role, you will assist patients with basic activities of daily living and perform selected treatments and procedures under the direct supervision of a registered nurse, while also supporting the unique needs of laboring patients and postpartum families. You will complete non-direct patient care tasks and clerical duties to help maintain efficient unit operations, and you will use strong interpersonal skills to communicate with patients, families, and interdisciplinary team members with compassion, respect, and professionalism. Additionally, you will utilize telecommunication systems to relay critical information and assist in coordinating patient flow within the Labor and Delivery unit, contributing to a safe, organized, and supportive environment focused on positive birth experiences and high-quality patient care.

A comprehensive benefits packageincluding medical, dental, vision, paid time off, retirement plans, and tuition reimbursement.

$1.75hr Night Shift Differential

$2hr Night Shift Premium

2 years High School Education (Required)

Age 17 with work permit

Reading and math ability appropriate to the position. Multi-line phone skills, familiar with patient call systems and pagers.

Basic Life Support (BLS) Basic Life Support for Healthcare Providers (BLS) Required

Acknowledges need for self-growth and accountability. Identifies area for self-improvement. Demonstrates/maintains knowledge of organizational and unit changes. Supports organizational and unit changes.

Communicates effectively with others, and works in collaboration with all members of the health care team, and internal departments. Utilizes chain of command appropriately. Shows respect to patients, families, and co-workers. Reports patient related information in a timely manner, as well as problems completing assignment/tasks. Documents observations and tasks performed. Answers phone and patient calls promptly and courteously. Relays accurate and complete messages to the appropriate person, and provides complete follow-up. Assists internal and external customers by directing them and facilitating unit flow.

Maintains a safe environment. Reports safety hazards to appropriate personnel. Completes safety event report as necessary. Complies with Infection Control policies. Demonstrates knowledge of safety/emergency policies and procedures and appropriately corrects any identified hazards. Places emergency calls timely as directed (Code Blue, Fire, Special Alert, Rapid Response Team).

Maintains the medical record. Documents accurately in the medical record as per unit/TriHealth guidelines. Performs computer downtime procedures according to unit/TriHealth guidelines. Maintains proficient knowledge of computer applications specific to their unit/job. Provides other clerical support to unit as needed and directed by charge nurse or manager.

Performs and documents basic patient care tasks under the direct supervision of an RN. Maintains competency of tasks in which the PCA has been trained. Completes assigned tasks within required timeframe. Seeks clarification from the nurse when in doubt about how to proceed.

Performs supply, equipment, and environmental-related activities as required. Recognizes and reports problems with supply/equipment availability in a timely manner. Reports and follows through per unit standard concerning equipment that is broken or malfunctioning. Assures equipment/supplies are readily available for use by next person. Is knowledgeable of the function, operation, and maintenance of equipment specific to their role on the unit.

Must be 17 years of age or older.

Bending - Frequently

Climbing - Occasionally

Concentrating - Consistently

Continuous Learning - Consistently

Hearing: Conversation - Consistently

Hearing: Other Sounds - Frequently

Interpersonal Communication - Consistently

Kneeling - Occasionally

Lifting <10 Lbs - Consistently

Lifting 50+ Lbs. - Frequently

Lifting <50 Lbs. - Consistently

Pulling - Consistently

Pushing - Consistently

Reaching - Consistently

Reading - Consistently

Sitting - Frequently

Standing - Consistently

Stooping - Frequently

Talking - Consistently

Thinking/Reasoning - Consistently

Use of Hands - Freq

Color Vision - Occasionally

Visual Acuity: Far - Consistently

Visual Acuity: Near - Consistently

Walking - Consistently

At TriHealth, we believe there is no responsibility more important than to SERVE our patients, our communities, and our fellow team members. To achieve our vision and mission, ALL TriHealth team members are expected to demonstrate and live the following:

Serve: ALWAYS

Welcome everyone by making eye contact, greeting with a smile, and saying "hello"

Acknowledge when patients/guests are lost and escort them to their destination or find someone who can assist

Refrain from using cell phones for personal reasons in public spaces or patient care areas

Excel: ALWAYS

Recognize and take personal responsibility to address and recover from service breakdowns when a customer's expectations have not been met

Offer patients and guests priority when waiting (lines, elevators)

Work on improving quality, safety, and service

Respect: ALWAYS

Respect cultural and spiritual differences and honor individual preferences

Respect everyone's opinion and contribution, regardless of title/role

Speak positively about my team members and other departments in front of patients and guests

Value: ALWAYS

Value the time of others by striving to be on time, prepared and actively participating

Pick up trash, ensuring the physical environment is clean and safe

Be a good steward of our resources, using supplies and equipment efficiently and effectively, and will look for ways to avoid waste

Engage: ALWAYS

Acknowledge wins and frequently thank team members and others for contributions.

Show courtesy and compassion with customers, team members and the community