Float Patient Service Rep- Full Time Day

Float Patient Service Rep- Full Time Day Responsible for providing customer centered service in all aspects associated with the front office areas in the Department of Primary and Specialty Care. As a Patient Services Representative Float, this position will primarily float to all areas as assigned. Must be an expert in processes and customer service areas associated with a Physician clinic. Responsible for providing their customers (patients, clinicians, peers) with the most current and accurate information ensuring efficient services offered. Must ensure proper, full service scheduling, registration, patient demographics, insurance information (including changes to insurance), insurance verification, collection of proper co-pays, and communication to patient once patient liability determined. The Patient Services Representative Float must remain in that position for 1 year from the date of hire before transferring within the department. Requirements High School diploma or equivalent Minimum one year of customer service experience and/or have worked in a healthcare setting Previous experience with registration, medical billing, medical records or workers compensation preferred #J-18808-Ljbffr KNOX COMMUNITY HOSPITAL