Lead Barista

Lead Barista### Lead BaristaApply: Onsite: USA-Los Angeles-CA: Full time: Posted Yesterday: R-02772**About Us:**Opensity Solutions is the largest tech‐enabled managed services organization serving leading law firms, financial institutions and professional services firms. At Opensity, we provide integrated operational platforms, automation and advisory services that enable clients to modernize operating models, reduce cost and accelerate growth. Our capabilities include IT and technology solutions, document processing and administrative support, marketing and communications, billing and AP/AR services, records and information governance, workflow automation, consulting and hospitality and facilities services.**Our Mission:** Our mission is to provide modernized technology platforms, elevated technology support, and valuable insights, empowering our clients to excel in what they do best.**Job Description****Our Lead Baristas** combine standard barista duties with shift leadership, mentoring team members, and helping manage daily café operations. You will be supporting one other barista in a small café within a Century City law firm. The lead barista serves as the primary point of contact on the floor, supporting the firm and other hospitality services by overseeing coffee quality, guiding customer service standards, training new staff, and keeping workflows smooth during busy rushes. **Location:** Los Angeles, CA **Pay:** 27-30hr**Schedule:** Monday to Friday 8:00a.m to 5:00p.m **Core Responsibilities*** **Beverage Preparation & Pastries:** Prepare and serve espresso drinks, drip coffee, teas, and specialty beverages to strict standards, ensuring proper machine calibration and latte art as well as serve pastries.* **Team Leadership & Training:** Guide, mentor, and train junior baristas on coffee preparation, customer service, cash handling, and store procedures.* **Floor Coordination:** Coordinate daily workflow, manage order pacing during peak hours, and help with opening or closing duties and supply ordering.* **Customer Service:** Engage patrons, offer menu recommendations, and resolve customer service issues with a friendly, welcoming approach.* **Operations & Administrative Support:** Assist manager with tasks such as supply ordering, inventory tracking, stocking supplies, pastry ordering and event/ meeting support.* **Sanitation & Safety:** Maintain health, safety, and cleanliness standards across the cafe, seating areas, and equipment **Qualifications & Requirements*** **Experience:** Proven experience as a barista, ideally in a specialty coffee shop environment and as a Lead or Supervisor.* **Technical Skills:** In-depth knowledge of coffee/tea origins, brewing methods (pour-over, drip), espresso extraction, equipment maintenance and pastries.* **Certifications:** Food handler or manager food safety certification required. This can be obtained in your first two weeks of employment.* **Soft Skills:** Strong communication, patience in teaching, multitasking abilities under pressure, reliable leadership skills with a strong passion for customer service. **Physical Demands:*** Ability to lift or move 40 lbs. or greater* Ability to grasp, lift or carry packages on a standard wheeled cart with a load capacity of 75 lbs.* Ability to walk, bend, kneel, stand or sit for an extended period of time The Compensation range for this role is 27.00 to 30.00 USD per hour and may be eligible for an annual bonus. Actual compensation within that range will be dependent upon the individual's location, skills, experience and qualifications. **All eligible employees receive access to a comprehensive benefits package, including:**Medical insuranceDental insuranceVision insurance401(k) retirement planPaid Time Off (PTO)#INDHPOpensity is committed to fostering an inclusive, equitable, and accessible workplace. We believe diverse perspectives strengthen our teams and the work we do for our clients. Opensity provides equal employment opportunities to all applicants and employees and does not discriminate on the basis of race, colour, religion or creed, sex, sexual orientation, gender identity or expression, age, national or ethnic origin, ancestry, citizenship, disability, family status, marital status, source of income, record of offences, or any other characteristic protected under applicable federal or provincial human rights legislation. We are committed to fair and barrier free recruitment, selection, and employment practices, and to providing reasonable accommodation throughout the hiring process and employment lifecycle, in accordance with applicable human rights legislation. Candidates who require accommodation during any stage of the recruitment process are encouraged to advise our Talent team so appropriate support can be provided. #J-18808-Ljbffr