Deputy Director of Metro Operations

Salary: $97,972.00 - $152,528.00 Annually
Location : Baltimore City
Job Type: Full Time
Job Number: 0939-MTA-04/26-wj
Department: Maryland Transit Administration
Opening Date: 05/01/2026


Description
Maryland Transit Administration
Deputy Director of Metro Operations
Administrator VII (0939)
Executive Service
*This position serves at the pleasure of the appointing authority*

Open to all qualified applicants
**Bilingual applicants are encouraged to apply**

Are you seeking a job where your work is rewarding and provides excellent benefits?
The Maryland Department of Transportation Maryland Transit Administration (MDOT MTA) invites you to apply today to be considered for a position that provides customer service to the citizens of Maryland every day. The MTA is one of the largest transit systems in the United States and is seeking dynamic and energetic individuals to join the MTA team.


The Maryland Department of Transportation's Maryland Transit Administration (MDOT MTA) is seeking a Deputy Director of Metro Operations. The right leader will be responsible for a ssisting the Director in providing overall leadership of Metro Operations in formulating and achieving public transportation goals and objectives.

The Deputy Director of Metro Operation s impacts the MTA's organizational success by:
• Providing counsel to the Director on significant matters affecting Metro Operations and policies
• Participate in developing and implementing short-range and long-range goals, strategic and business plans
• Assisting the Director in formulating and recommending operating policies and procedures or changes in existing policies and procedures
• Monitoring the activities of departments to ensure conformance with the goals and objectives of reporting unit and eliminate impediments to peak performance
• Directing and conducting studies, investigations, and analysis at the direction of the Director, presenting oral and written reports of findings and recommendations
• Represents Metro and the Director as designated in meetings, as a committee member, and before community and business groups
• Coordinates the work of divisions within the department
• Coordinates departmental activities with outside agencies
• Participates in Metro's labor relations program , including contract negotiations, administration of the collective bargaining agreement, grievance investigations, discipline , and arbitration procedures (interpret and enforce agency policies and union bargaining agreements)
• Responsible for reviewing and approving training policies while ensuring all staff are current with required training
• Oversees and participates in the development and administration of the budget for all Metro divisions; approves the forecast of funds needed for staffing, equipment, materials , and supplies; approves expenditures and implements budgetary adjustments as appropriate and necessary
Develops, coordinates , and ensures emergency response preparedness policies and procedures are adhered to by all divisions.


The Deputy Director of Metro Operations contributes to short-term and long-term planning to ensure that the MTA can manage assigned rail operating resources and capital assets and responds to operational issues and meet program and safety compliance objectives to provide safe and efficient customer service and to support a diverse customer base throughout Maryland.

Qualifications

Education & Experience: Bachelor's degree from an accredited college or university.


Experience: Eight (8) years of experience in administrative or professional work. Four (4) years of this experience must have involved one or more of the following: the supervision of other employees, overseeing and coordinating the general operations of a unit, applying rules and regulations, or exercising responsibility for the development of policies or procedures.


* Experience should include at least four (4) years in a middle management or higher-level capacity managing in a public or private sector urban rail transit agency and/or experience in a large transit operations or transit property.


The ideal candidate will be a successful team-builder and change agent, with at least (3) years of transportation experience, including program management, service contract compliance, scheduling software, and experience in a unionized setting. They will be thoroughly abreast of the transportation/transit trends, transit initiatives, and emerging transit projects globally, nationally, and within the local communities.


The focus is on a leader with experience in organizational turnaround and program expansion within the public sector.

*This statement contains a Selective Qualification, which is more focused in scope than the Preferred Qualifications for this classification. Selective Qualifications are utilized when the position requires specific or bonafide occupational qualifications (i.e., knowledge, skills, or abilities).

Notes:
1. Additional experience in administrative or professional work may be substituted on a year-for-year basis for the required education.

2. Additional graduate-level education at an accredited college or university may be substituted at the rate of 30 semester credit hours on a year-to-year basis for the required general experience.

3. Candidates may substitute U.S. Armed Forces military service experience involving staff work related to the administration of rules, regulations, policies, procedures, and processes, or overseeing or coordinating unit operations or functioning as a staff assistant on a year-for-year basis for the required education and experience.

Licenses & Certifications
Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator's license valid in the State of Maryland.

Additional Information
Managers should foster a positive safety culture by leading with integrity and establishing departmental safety practices and procedures for all employees. Managers should attend and participate in safety meetings and adhere to and enforce all safety rules, policies, regulations, and personal protective equipment requirements to support a safe and healthy working environment. Ensure employees are properly trained and provided with personal protective equipment to conduct their job functions in a safe manner. Report hazards, unsafe acts, near misses, injuries, and accidents immediately to the Office of Safety. Collaboratively work to mitigate reported hazards in a timely manner. Conduct safety risk assessments and/or job hazard analyses as needed.
To support a safe and healthy work environment, employees must refrain from willful violations of safety rules and procedures, reckless and negligent behavior, involvement in criminal activities, and the misuse of drugs or alcohol. Failure to adhere to this requirement may be subject to disciplinary action up to and including termination. May only perform work for which they have the appropriate safety training.
TO APPLY
You must complete and submit a Maryland Department of Transportation (MDOT) application online by registering at .to be considered for this recruitment. Resumes may not be substituted for the application. It is essential that the application is filled out completely and accurately , listing all relevant experience in detail and addressing the specific requirements shown above. Please include all relevant experience on your application. This includes, but is not limited to, full or part-time, volunteer, military, acting capacity, or any other experience that is relevant to the position you are applying for within MDOT, one of the Transportation Business Unit, or the Authority.

NOTE: Applications not filled out will not be considered. The selected candidate may be subject to background and reference checks. Employees are subject to the State Substance Abuse Policy including possible drug testing.
Applicants with degrees granted outside of the United States will be required to provide a written evaluation of education documentation by a credentialing organization such as World Education Services: International Credential Evaluation (WES), .


MTA Does Not Discriminate Based On Age, Ancestry, Color, Creed Gender Identity or Expression, Genetic Information, Marital Status, Mental or Physical Disability, National Origin, Race, Religious Affiliation, Belief or Opinion, Sex or Sexual Orientation.
Reasonable accommodations for persons with disabilities will be provided as requested. The Maryland Department of Transportation is not sponsoring new employees in the application of the H-1B Visa at this time due to budgetary constraints. All applicants must be legally authorized to work in the United States under the Immigration and Reform Control Act of 1986. Federal regulations prohibit H1B Visa candidates from paying sponsorship fees; the potential employer must assume all sponsorship fees.

Issue Date 05/01/26
Come join the Maryland Department of Transportation Team! We offer more than just a paycheck!!!! We offer healthcare, dental, long term disability, flexible work schedules, and so much more. Read all about our fabulous benefits in detail by visiting:

Don't miss out on a great opportunity for a challenging career along with fabulous benefits!

*Benefits are offered to all full-time, part-time permanent and contractual (partially subsidized) employees. Temporary employees do not receive benefits.