Housekeeping Specialist

Job Description

Job Description

Housekeeping Specialist

StoryPoint Knoxville West

Position Summary: Full-time Monday-Friday 7:30am-4pm

As a Housekeeping Specialist, you will be responsible for cleaning our Memory Care residents’ apartments and public areas according to a schedule and established procedures. Our Housekeeping Specialist for our Memory Care neighborhood is expected to engage residents who have cognitive impairments through conversation and physical activity while encouraging independence and self-direction.

Required Experience for Housekeeping Specialist:

• High school diploma and/or one to three years related experience and/or training; or equivalent combination of education and experience.
• You love to laugh and have fun while working hard to provide excellent service.
• Experience working with individuals who have memory loss is preferred.
• Ability to manage multiple initiatives and complete assigned projects timely and accurately.
• Ability to build strong rapport with families and residents.

Accountabilities for Housekeeping Specialist:

• Demonstrates and models company culture and values –safety, common beliefs, and a culture of feedback.
• Demonstrated ability to be authentic, understands the value of devotion to employees and inspires excellence through empowering employees to pursue their best version.
• Encourage, coach, and support Memory Care team members to inspire compassionate and positive relationships with residents.
• Responsible for the daily tidiness of the Memory Care neighborhoods including resident apartments.
• Responsible for bi-weekly cleans of resident apartments.
• Model resident engagement presence when in neighborhood.
• Oversees and facilitates clean-up of meals and kitchenette.
• Participates in scheduled care conferences when appropriate.
• Formulate and sustain optimal relationships with residents and their families. Provide assistance and support as needed.
• Ability to influence and optimize the efforts of others by relationship building and continuously coaching.
• Coordinate with community leadership team to ensure positive and meaningful experiences for Memory Care residents.
• Perform other duties as assigned.

Skills for Success:

• Deep Devotion: Demonstrated ability to develop caring relationships with direct reports.
• Strives for Excellence: Ability to teach, coach and mentor, optimizing the team towards a goal or vision.
• High Integrity and High Trust: Consistently delivers on commitments; maintains confidences and is humble.
• Motivates Others: Creates an environment where employees can be their Best Version.
• Decisive : Makes decision based on analysis, wisdom, experience, and good judgement.; uses curiosity and logic to solve difficult problems effectively.
• Collaborator : Easily gains trust and support of peers; seen as a team player.

General Working Conditions:

This position entails standing for long periods of time. While performing the duties of this job, the employee is required to communicate effectively with others, sit, stand, walk and use hands to handle keyboard, telephone, paper, files, and other equipment and objects. The employee is occasionally required to reach with hands and arms. This position requires the ability to review detailed documents and read computer screens. The employee will occasionally lift and/or move up to 25 pounds. The work environment requires appropriate interaction with others. The noise level in the work environment is moderate. Travel to different locations required.

Connecting Seniors, Families and Communities

For over 37 years, our senior living communities have served seniors and their families across Michigan, Ohio, Indiana, Iowa, Kentucky, and Tennessee, with each location offering unique services including independent, enhanced, and assisted living, as well as memory care and rehabilitation and skilled nursing. Through forming authentic connections and committing to creating the absolute best experiences each day for our residents and their families, we’ve created a special culture within our communities that allows our employees to do their best work and our residents to shine every day.

Not Just Making Every Day Great. Making Every Minute Great. There are 1,440 minutes in every single day. We aspire to make each one of them an exceptional moment. This philosophy is supported by our 6 powerful, yet simple pillars: Dream Big, Have Courage, Take Initiative, Be Accountable, Give Back & Enjoy it. We strive to fulfill the aspirational yet unattainable goal of creating the absolute best experience with every person, in every interaction, every minute of every day.

It begins with empowering our employees. Every employee, at every level of the company, is expected to perform like a leader. Everyone is encouraged and expected to put the needs of each other above everything else. No one here just “does their job” The mission is to create the absolute best experiences. This emphasis on putting people first has helped us successfully grow for the right reasons.

We have developed an environment that attracts dreamers, adventurers, creators, givers and believers to seek career opportunities with us. We find people who believe that true happiness is only found in the service of others. We want high-performers with diverse skill-sets and big hearts. We treat each other as family and find that close collaboration creates the biggest ideas.

If you love serving others, and are looking for an opportunity to thrive, CommonSail Investment Group and our businesses is your destination.

This classification description is intended to indicate the general kinds of tasks and levels of work difficulty that are required of positions given this title and should not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of any supervisor to assign, direct and control the work of the employees under her/his supervision. The use of a particular expression or illustration describing duties shall not exclude other duties not mentioned that are of a similar kind or level of difficulty.

Equal Opportunity Employer

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