Floor Manager — Tips Eligible, Dynamic FOH Lead

Floor Manager – Napolita Pizzeria & Wine Bar Full-Time $25/hourly Job Description Location: 1349 Shermer Rd, Northbrook, IL 60062 Job Type: Full-time Napolita Pizzeria & Wine Bar, part of Vandalay Brands, is a celebrated Neapolitan pizzeria offering authentic Italian cuisine in a warm and inviting atmosphere. Since expanding to Northbrook in 2023, we have delighted guests with our handcrafted pizzas, imported pastas, specialty salads, and extensive selection of fine wines. As part of our commitment to exceptional hospitality, we are seeking dedicated and guest-focused individuals to join our team. At Vandalay Brands, we are dedicated to creating exceptional hospitality experiences driven by passionate and talented individuals. With unique restaurant concepts across Chicagoland, we seek energetic and guest-focused team members who thrive in fast-paced environments. The Role We’re seeking an experienced Seasonal Floor Manager to lead the front‑of‑house team at Napolita. This hands‑on leader will train, motivate, and manage staff to guarantee smooth operations and outstanding guest experiences in a busy, high volume setting. Responsibilities Supervise and develop FOH team members to deliver exceptional hospitality. Manage guest flow and reservations using tools like Toast POS. Assist GM and AGM in meeting labor, inventory, and budget targets. Hire, train, and onboard new staff to match service standards. Ensure food safety, compliant alcohol service, and venue safety. Oversee ambiance, music, lighting, cleanliness, and maintenance. Uphold service excellence during peak hours. Qualifications Minimum 2 years of management experience in hospitality or food service. Strong understanding of restaurant operations and industry standards. Ability to lead and motivate a diverse FOH team in a fast‑paced environment. Experience with Toast POS preferred. Proficiency in Microsoft Office & Google Suite (scheduling & reporting). Strong problem‑solving skills and quick decision‑making ability. Must hold or obtain food safety and alcohol service certifications. What We Offer Competitive pay and position is eligible for tips! A dynamic work environment with both indoor and outdoor seating. Employee meal discounts. 401(k) plan with company matching Dental, health, and vision insurance #J-18808-Ljbffr Push Operations