Social Services Coordinator - Licensed/Degreed

About Us

At Vitruvian Health, we serve with compassion. As northwest Georgia and southeast Tennessee's leading healthcare system, we are committed not only to the health of our communities, but also to the growth, support, and success of our team members.

Formerly Hamilton Health Care System, Vitruvian Health is built on a legacy of trust, innovation, and exceptional care. With over 80 points of access across the region, including Hamilton Medical Center and Bradley Medical Center, we offer the opportunity to be part of something bigger: a connected, mission-driven team changing lives every day.

Our core values, Professionalism, Respect, Integrity, Diversity, and Excellence (PRIDE), guide everything we do. We believe in empowering our people, celebrating differences, and delivering care that reflects the heart of our mission.

Join us and build a meaningful career where you're valued, inspired, and supported to make a real impact.

Excellence. Every person. Every time.

Plan, organize, develop, and direct the overall operation of the Social Services Program to provide for the psychosocial needs of the patients and families served by the center.


ATTENDANCE REQUIREMENTS

Non-exempt Status: May be required to work beyond normal working hours and on weekends and holidays when necessary. Subject to call-back during any emergency.

ACCOUNTABILITY

Reports to Administrator

PRIDE VALUES

P - P ROFESSIONALISM " The expertise, qualities and conduct that characterize a member of a profession"

R - R ESPECT " A positive feeling of esteem for a person or other entity"

I - I NTEGRITY " Honesty and consistency to a set of values"

D - D ILIGENE " Constant and earnest effort applied to perform a task or accomplish a goal"

E - E XCELLENCE "The quality or state of being outstanding or superior"

LICENSURE/CERTIFICATION/EDUCATION REQUIREMENTS

Minimum of a Bachelors Degree from an approved social work course study, would accept 4 years' experience in social services / admissions.

OTHER TRAINING, SKILLS, AND EXPERIENCE REQUIREMENTS

Minimum of two (2) years' experience in a supervisory capacity in a hospital, skilled nursing center or other related medical center.

ESSENTIAL SKILLS/KNOWLEDGE FUNCTIONS

• Plan, develop, organize and direct the Social Services Program.
• Coordinate and participate in family and patient activities designed to promote social interaction, reality orientation, and intellectual stimulation.
• Counsel patients and families including dealing with feelings about death or dying and other emotional, mental, environmental or physical limitations.
• Complete the social service portion of the MDS within 14days of admission.
• Complete social documentation in line with procedural guidelines.
• Coordinate admissions and discharges.
• Act as liaison with social, health and community agencies.
• Coordinate family and community resources as needed to solve financial needs and to promote emotional security.
• Facilitate patient and family councils as appropriate.
• Assist with grievance resolution when requested.
• Understand appropriate documentation for Advance Directives (Living Will, DNR, DPAH).

ESSENTIAL ADMINISTRATIVE FUNCTIONS

• Participates in nursing center surveys (Licensure/JCAHO) and any subsequently required reports.
• Attends and participates in continuing educational programs to keep abreast of changes in your field as well as to maintain current licensure/certification, as required.
• Attends and participates in mandatory in-services.
• Follows established safety procedures when performing job tasks and/or working with equipment.
• Honors patients' rights to fair and equitable treatment, self-determination, individuality, privacy, property and civil rights, including the right to wage complaints.
• Complies with Corporate Compliance Program.
• Reports job-related functions/tasks that involve occupational hazards including exposure to blood and body fluids and others as necessary.
• Follows established safety regulations, to include fire protection/prevention, smoking regulations, infection control, etc.
• Performs other related duties as necessary and as directed by supervisors.
• Complies with all Privacy & Security programs.

ESSENTIAL GENERAL FUNCTIONS

• Attendance
• Punctuality
• Professional Appearance

• Communicates well with patients and family members providing a warm and friendly greeting and an approachable attitude to family/visitors/patients and responds to expressed concerns while displaying a helpful, caring demeanor, and answers questions when appropriate in a professional manner.

PRIMARY ACTIVITY REQUIREMENTS

Primary Physical Requirements:

• Lift up to 10 lbs.: Frequently required to lift patient's charts weighing a maximum of 10 lbs.
• Lift 11 to 25 lbs.: Not required.
• Lift 26 to 40 lb.: Not required.
• Lift over 40 lbs.: Not required.
• Carry up to 10 lbs.: Occasionally may be required to lift and carry patients charts from one location in center to another (carry up to 100 ft., dependent on center size). When transferring several charts from one location to another, a cart can be utilized.
• Carry 11 to 25 lbs.: Not required.
• Carry 26 to 40 lbs.: Not required.
• Carry over 40 lbs.: Not required.
• Reach above shoulder height: Occasionally may occur when retrieving medical charts from upper shelves.
• Reach at shoulder height: Occasionally may occur when documenting information and compiling paperwork.
• Reach below shoulder height: Occasionally may occur while retrieving patients charts from lower shelves.
• Push/Pull: Rarely may be required when opening and closing desk drawers or moving a cart filled with medical records from one location to another.

Hand Manipulation:

• Grasping: Occasionally required when grasping patient's charts.
• Handling: Constantly handling various-sized objects, pen and paper and medical charts.
• Torqueing: Not required.
• Fingering: Not required.
• Controls & Equipment: Associate may be required to operate an automobile, computer, telephone

Other Physical Considerations:

• Twisting: Rarely occurs.
• Bending: Frequently required while working with seated patients at a table. Or when retrieving charts from lower shelves.
• Crawling: Not required.
• Squatting: Frequently required while working with seated patients at a table. Associate may be required to squat to for lower shelf documents.
• Kneeling: Not required.
• Crouching: Not required.
• Climbing: Rarely may be required to climb stairs or into center van (if used).
• Balancing: Not required.

During an 8-hour day, Associate is required to:

Consecutive Hours Total Hours

Sit 3 6

Stand 1 1

Walk 1 4

Work Surface: Varies from carpeting, linoleum, and tile.

Cognitive and Sensory Requirements:

• Talking: Constantly required during course of day to communicate with patients and other workers.
• Hearing: Constantly required for communications.
• Sight: Constantly required when observing progress of patients.
• Tasting & Smelling: Not required.

SUMMARY OF OCCUPATIONAL EXPOSURES

Tasks assigned to this position may involve potential and/or direct exposure to blood, body fluids, infectious disease, air contaminants and hazardous chemicals. May be subject to hostile and emotionally upset patients, family members, associates and visitors.

OTHER CONSIDERATIONS AND REQUIREMENTS

Should be able to communicate effectively, both verbally and in writing. The associate is required to lift a maximum of 5-10 lbs. only. This position requires a considerable amount of walking. Associate must be able to drive a vehicle. Carrying is not frequently required as dollies are available. Associate should be able to sit and stand as tolerated.

Drug-Free Workplace