IT Manager II

Our values start with our people, join a team that values you!

Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience.
As part of our team, you will experience:

• Success. Our winning team pursues excellence while learning and evolving
• Career growth. We develop industry leading talent because Ross grows when our people grow
• Teamwork. We work together to solve the hard problems and find the right solution
• Our commitment to Diversity, Equality & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community.

Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2025 revenues of $22.8 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams.

GENERAL PURPOSE:
The Identity and Access Management (IAM) Manager will lead IAM engineering functions and
serve as a subject matter expert in cybersecurity innovation, solutions, and processes within the
IAM domain. This highly visible role requires deep technical expertise and the ability to drive
change across a complex and evolving environment. The IAM Manager will collaborate closely
with cross-functional teams and key business stakeholders to design, implement, and optimize
secure access solutions aligned with enterprise needs.

The base salary range for this role is $134,300 - $229,400. The base salary range is
dependent on factors including, but not limited to, experience, skills, qualifications, relevant
education, certifications, seniority, and location. The range listed is just one component of
the total compensation package for employees. Other rewards vary by position and
location.

ESSENTIAL FUNCTIONS:

• Solid understanding and experience with IAM tools/technologies/concepts and security in
general. This person will be responsible to plan, direct, and coordinate IAM activities.

• Lead and manage a team of engineers and provide technical leadership and direction.
Prioritize activities and operational work efforts. Interprets information security and
compliance requirements.

• Help define and execute the IAM engineering strategy, ensuring alignment with enterprise
security policies and compliance requirements.

• Coordinate and collaborate across multiple cross-functional teams providing sound
technical expertise, business analysis, process and change leadership to deliver secure and
user-friendly identity solutions.

• Oversee the development and integration of IAM technologies such as SSO, MFA, RBAC,
ABAC, and identity federation.

• Drive continuous improvement in IAM processes, tools, and technologies to enhance
security posture and user experience.

• Communicate operational metrics.

• Continually evaluate product capabilities and provide guidance to product roadmap and
strategy. Coordinate strategic and tactical plans, projects, service transition and contracts.

• Serve as issue escalation and communication point for IAM services issues and challenges.

• Provide guidance and assistance to security peers as necessary.

• Stay current with industry trends, emerging technologies, and regulatory changes to inform
strategic decisions. Mentor and develop engineering talent, fostering a culture of
innovation, accountability, and continuous learning.

COMPETENCIES:
People

• Building Effective Teams

• Developing Talent

• Collaboration
Self

• Leading by Example

• Communicates Effectively

• Ensures Accountability and Execution

• Manages Conflict
Business

• Business Acumen

• Plans, Aligns and Prioritizes

• Organizational Agility
With particular emphasis on the following specific position-related competencies:

• Technical Competence/Expertise

• Problem Solving

• Dealing with Ambiguity

• Customer Focus

QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:

• Minimum 8-10 years of progressive IT / IT Security experience

• Minimum 5 years in supervisory position of security related staff/projects

• Undergraduate degree in information systems, computer science, or a related technical
discipline; Graduate degree preferred

• Expertise in managing a technical team

• Demonstrated ability to manage staff remotely, across multiple time zones

• Demonstrated ability to anticipate and handle critical situation, negotiating solutions,
resolving conflicts, and driving projects to completion

• Demonstrated ability to execute basic financial analysis, such as ROI

• Technically competent; able to supervise internal programmers, analysts, consultants
and external vendor resources

• Professional Characteristics/Motivators:
o Outstanding verbal and written communication skills; outstanding listening skills
o Able to articulate issues, build consensus around recommendations, and define
next steps
o Team oriented, yet able to work independently
o Customer focused
o Highly organized and detail oriented

• Solid understanding and knowledge of Identity and Access Management concepts, tools,
technologies, processes and general trends in the industry

• Experience with IAM technologies/products i.e., Okta, Saviynt, Netskope, CyberArk,
Azure

• Experience with Web Application security platforms, Single Sign on, Authentication,
Authorization, Federation technologies, SAML, OAuth, OpenID

• Experience with identity management and governance, provisioning, Self-service
request/approval workflows, privileged access management

• Experience architecting, designing, building IAM infrastructure; leading or participating
in their day-to-day support and delivery activities

• Conceptual and practical understanding of IT Infrastructure designs, technologies,
products, and services. This should include knowledge of networking protocols, operating
systems, databases, encryption, and other technologies.

PHYSICAL REQUIREMENTS/ADA:
Job requires ability to work in an office environment, primarily on a computer.
Requires sitting, standing, walking, hearing, talking on the telephone, attending in-person
meetings, typing, and working with paper/files, etc.
Consistent timeliness and regular attendance.
Vision requirements: Ability to see information in print and/or electronically.
This role requires regular in-office presence, including to engage in in-person team interaction,
meetings and collaboration, client support, mentoring, coaching, and/or feedback. However, this
role can perform duties effectively using a combination of in-office and remote work. #LI-Hybrid

SUPERVISORY RESPONSIBILITIES:
Manager I
Security Engineer I / II / III

DISCLAIMER:
This job description is a summary of the primary duties and responsibilities of the job and position.
It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities.
Contents are subject to change at management's discretion.

Ross is an equal employment opportunity employer. We consider individuals for employment or
promotion according to their skills, abilities and experience. We believe that it is an essential part
of the Company's overall commitment to attract, hire and develop a strong, talented and diverse
workforce. Ross is committed to complying with all applicable laws prohibiting discrimination
based on race, color, religious creed, age, national origin, ancestry, physical, mental or
developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical
conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital
or registered domestic partnership status, medical condition (including cancer or genetic
characteristics), genetic information, gender, gender identity, gender expression, sexual
orientation, as well as any other category protected by federal, state or local laws.