Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Life Insurance
• License Reimbursement
• Hourly Plus Commission
• Bonus based on performance
• Competitive salary
• Dental insurance
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

ABOUT OUR AGENCY:
I opened my agency in 2001 and currently lead a team of four. My career with State Farm began in 1995 in Claims Operations, then I later became an Agency Liaison, which gave me the opportunity to work closely with many agents and learn from their success before opening my own office.

I’m a father of three and truly enjoyed being part of my kids’ activities growing up. Outside of work, I enjoy staying active - whether that’s going to the gym, golfing, or spending time outdoors. I also have a strong passion for sports.

Our team is built on listening first and delivering exceptional care to our customers. We take pride in helping people understand their coverage and making sure they’re prepared for the unexpected.

We offer all federal and state holidays off, health, dental, and vision insurance, paid PTO, licensing reimbursement, and a strong focus on work-life balance.

Our office culture is easygoing but competitive. We’re not afraid to have the important conversations with customers to make sure they’re properly protected. I’m looking for someone who is competitive, takes initiative, and is a true team player who enjoys helping others. If you’re motivated to grow, contribute to a strong team, and make a difference for customers, this could be a great fit for you.

ROLE DESCRIPTION:
Eric Kaneda - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.



 
RESPONSIBILITIES:  

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customer's needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:  

• Previous experience in a receptionist or customer service role.
• If not currently licensed, you will be required to obtain insurance licensing.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.