Head of Support & Community, AI-Driven Growth
Heypocket
Pocket is seeking a hands-on leader to own customer support end-to-end and to build a thriving community. You will take ownership of automation, AI agents, and the knowledge base, while shaping the support stack from helpdesk to reporting. You will coach a distributed team across time zones, own metrics like deflection and CSAT, and drive community programs from scratch to scale advocacy and retention. #J-18808-Ljbffr Heypocket
Vacancy posted 1 day ago
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