Part-time Bilingual Event Associate

Job Description

Job Description

About Honest Networks

Honest Networks is dedicated to delivering high-quality and affordable internet service as a catalyst for community growth, fostering learning, creativity, and enjoyment. We are a rapidly expanding, venture-backed internet service provider headquartered in Manhattan. We focus on offering gigabit internet service at transparent and affordable prices, all while providing exceptional customer service. We achieve this goal by employing individuals with high integrity, a strong work ethic, and a passion for continuous learning. If working in a fast-paced, results-oriented, and mission-driven environment excites you, we encourage you to apply and join our team. Learn more at

About the Role

Honest Networks is seeking a Part-time Event Associate who is excited to help us expand our 5G internet network to new communities by planning and executing event campaigns. Our goal is to grow our adoption count in buildings where Honest Internet is currently an internet option for residents, offering them faster and more affordable connectivity. You should be excited to help us in achieving this mission!

This is a part-time, in-field role based in the New York Tri-State area. Event associates must travel via mass transit in New York City, Jersey City, Hoboken, Westchester, and Stamford, CT., during evenings and weekends for events.

Responsibilities

• Prepare and host informal and formal in person marketing events; including planning, procurement, marketing, and execution.
• Educate and excite customers on Honest's product to drive subscriber adoption.
• Respond to customer-lead inquiries promptly and professionally, and update customer databases with contact details and interest information from prospective customers.

Key Attributes

• Friendly: you should be excited to help bring faster and affordable internet to everyone you meet.
• Customer-focused: you should have a customer-oriented attitude; background in customer service and industry knowledge is a plus.
• Technology-focused: you are comfortable learning about and discussing new technologies, including internet (fiber optic, 5G), utilizing software applications to perform tasks and IT-related topics (e.g. Wi-Fi coverage, voice over IP).
• Detail-oriented: ability to follow a clear set of specified instructions and operate in different environments.
• Comfortable working in a fast paced environment.
• Great communication: sets expectations and communicates clearly with customers; responsive to other Honest team members, both in the field and office.
• Problem solving attitude: able to troubleshoot issues, come up with all available solutions and act in the moment.

Requirements

• Must be bilingual in Spanish
• Location: Must be local to the New York Tri-State area, with the ability to cover territory via mass transit in New York City, Jersey City, Hoboken, Westchester, and Stamford CT.
• 1-2 years of event, customer service or customer-facing experience; great attitude.
• Read, understand and follow directions for hosting events.
• Flexible working schedule: must be able to work evenings and weekends.

Benefits

• Attractive salary: $26/hour
• Paid-time off (PTO)
• Sick leave
• Metrocard reimbursement

Honest Networks' Values

Honest is committed to providing equal employment opportunities to all individuals. We value diversity and do not discriminate based on race, color, ethnicity, age, gender identity and expression, sexual orientation, religion, national origin, socioeconomic status, disability, veteran status, or any other legally protected characteristic. We offer reasonable accommodations to applicants with disabilities upon request to facilitate their participation in the hiring process.