Bilingual Quality Assurance & Customer Experience Lead
ASM Research, An Accenture Federal Services Company
ASM Research, An Accenture Federal Services Company, seeks a professional to monitor customer interactions and improve service quality. The role involves creating improvement plans, analyzing feedback, and fostering team effectiveness. The ideal candidate will have 8+ years of experience in call centers, along with skills in training and quality monitoring. This position is essential for ensuring customer satisfaction and service excellence. #J-18808-Ljbffr
Vacancy posted 1 day ago
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ASM Research, An Accenture Federal Services Company
Providence, RI19 hours ago $38.25k - $64k
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Pawtucket, RIa month ago
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