Senior Demand Planner - Consumer

Senior Demand Planner, Consumer

Galderma is the emerging pure-play dermatology category leader, present in approximately 90 countries. We deliver an innovative, science-based portfolio of premium flagship brands and services that span the full spectrum of the fast-growing dermatology market through Injectable Aesthetics, Dermatological Skincare and Therapeutic Dermatology. Since our foundation in 1981, we have dedicated our focus and passion to the human body's largest organ - the skin - meeting individual consumer and patient needs with superior outcomes in partnership with healthcare professionals. Because we understand that the skin, we are in shapes our lives, we are advancing dermatology for every skin story.

We look for people who focus on getting results, embrace learning and bring a positive energy. They must combine initiative with a sense of teamwork and collaboration. Above all, they must be passionate about doing something meaningful for consumers, patients, and the healthcare professionals we serve every day. We aim to empower each employee and promote their personal growth while ensuring business needs are met now and into the future. Across our company, we embrace diversity and respect the dignity, privacy, and personal rights of every employee.

At Galderma, we actively give our teams reasons to believe in our bold ambition to become the leading dermatology company in the world. With us, you have the ultimate opportunity to gain new and challenging work experiences and create an unparalleled, direct impact.

The Opportunity

The Senior Demand Planner, Consumer, partners closely with Operations, Sales, Marketing, Analytics, Trade, Finance, and Product Lifecycle teams to ensure monthly forecast alignment and timely updates in Cloud Suite. Owns SKU-level demand forecasting for certain consumer customers and presents insights in Demand Review forums, supported by KPI reporting, variance analysis, and actionable improvement plans.

Key Responsibilities

• Develops and maintains the Consensus Demand Plan for all SKUs of assigned Consumer accounts by using appropriate customer-level sales and inventory information, promotional data, distribution information, statistical forecasts, and business assumptions. Collaborates with the Sales team monthly for forecast alignment and presents key insights, risks, opportunities, and recommendations in Demand alignment meetings.
• Analyzes retailer POS and customer shipped sales data to actively identify exceptional or un-forecasted activities. Drives fast, appropriate actions to minimize the impact of deviations from the Demand Plan and communicates these actions and business impacts to stakeholders.
• Works closely with partners at collaborative accounts and brokers to evaluate inventory levels, distribution changes, promotional activity, and display needs and concerns, and determines and communicates recommendations and courses of action.
• Coordinates projects, including new product launches and lifecycle changes, across many levels of the organization including US Marketing, Analytics, Sales, Trade, Finance, IT, Supply Chain, Manufacturing Operations, and Global Supply Chain.
• Improves forecast accuracy and drives out systematic forecast bias through detailed analyses of past performance. Consistently tracks forecast errors and root causes, identifies key drivers, and develops corrective actions to improve future forecast performance.
• Monitors essential KPIs, such as COF, Lost Sales, demand plan forecast accuracy and bias, vendor and customer performance, and stock in trade. Develops and executes corrective actions when outside of established boundaries and proactively identifies material demand risks and opportunities.
• Utilizes demand planning systems and exception-based analytics to identify and prioritize material forecast deviations, risks, and opportunities, focusing planning activities on the highest-impact issues.
• Participates in the company S&OP process as defined by Galderma best practices, partnering cross-functionally to reconcile demand signals and support alignment to an unbiased consensus demand plan.
• Maintains data integrity through data cleansing, validation processes, and ad-hoc checks. Supports continuous improvement of demand planning processes, statistical forecasting, and effective utilization of planning-system capabilities.
• Other duties as assigned.

Skills & Qualifications

• Bachelor's degree in a related field from a four-year college/university required.
• Minimum 8 years of relevant experience in sales and operations planning, supply and demand planning, new product forecasting and/or inventory management required.
• Strong understanding of how planning process drives operations.
• Knowledge of statistical forecasting methods and replenishment models with experience in statistical forecasting systems preferred.
• Experience within CPG (consumer package goods) industry, retail, and/or pharmaceutical environment strongly preferred.
• Ability to demonstrate advanced proficiency in Excel techniques, retail math and statistical analysis; experience with "V Lookups"/ Pivot Tables.
• Proficient with MS Office.
• Excellent communication skills (verbal, written, and presentation). Ability to present information to cross-functional teams.
• Ability to organize, manage, and prioritize multiple tasks to assure timely completion in a constantly changing environment.
• Self-starter, highly motivated, and able to see problems and recommend or take appropriate actions to solve them, ability to work in detail and be result oriented.
• Demonstrates high personal integrity, teamwork abilities, and customer brand focus

Physical Requirements and Work Environment

This role requires the ability to perform standard office activities, including extended periods of computer use, participation in virtual and in-person meetings, and collaboration across teams. Depending on business needs, occasional travel may be required. Work environments and physical requirements may vary based on the requirements of the role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.

This job description describes the general nature and level of work performed and is not intended to be an exhaustive list of all responsibilities. Duties and responsibilities may be modified, added, or removed as necessary to meet business and organizational needs.

Benefits

Galderma offers a competitive and comprehensive benefits program, including medical, dental, and vision coverage, a 401(k) plan with employer match, paid time off, and other benefits, subject to eligibility and applicable plan terms.

Work Authorization

This role does not offer sponsorship for work authorization. External applicants must be eligible to work in the United States.

What We Offer At Galderma, you'll be part of a purpose-driven organization committed to advancing dermatology and improving patient outcomes worldwide. We offer competitive compensation, annual incentive opportunities, and comprehensive benefits, along with meaningful opportunities for growth, development, and collaboration in an inclusive and innovative environment.

Next Steps

• If your profile is a match, we will invite you for a first virtual conversation with the recruiter.
• The next step is a virtual conversation with the hiring manager
• The final step is a panel conversation with the extended team

Don't meet every single requirement? At Galderma, we are dedicated to building a diverse, inclusive, and innovative workplace. If you're excited about this role, but your experience doesn't align perfectly with the qualifications listed, we encourage you to apply anyway!