Sales Associate - Customer Service

$16 - $18 per hour

Rotti's Power Equipment

Job Description

Sales Associate

Pay Range: $16–$18 per hour (DOE)
Schedule: Full-time
Benefits: Performance-based incentives, supportive team environment, steady year-round work

Job Summary

Rotti’s Power Equipment is seeking a skilled and dependable Sales Associate to join our growing team in Worcester, MA. This role is ideal for someone who is passionate about customer service and has a strong attention for detail.

About Rotti’s Power Equipment

Founded in 1995, Rotti’s Power Equipment is a family-owned and operated business with a strong reputation for quality workmanship and customer service. We specialize in sales, service, and repair of power equipment and small engines, serving both residential and commercial customers. Our team values integrity, reliability, and pride in a job well done.

Key Responsibilities

Greet shop customers and answer phone
Gather customer and equipment information
Assist customers with equipment and part selection
Receive, stock, and pull parts
Coordinate pickup and delivery of equipment for customers
Communicate clearly with customers regarding repairs and recommendations
Keep a clean, organized, and safe work environment

Equipment may include lawn mowers, snow blowers, chainsaws, trimmers, and similar small engine machinery.

Qualifications & Skills

Previous experience in customer service
Ability to work independently and manage multiple priorities
Attention to detail and commitment to quality workmanship
Solid communication and customer service skills
Some mechanical aptitude is a plus, but not required
Dependable, punctual, and team-oriented

Why Join Rotti’s Power Equipment?

Competitive hourly pay based on experience
Performance-based incentives
Stable, long-standing family-owned business
Consistent workload with a respected local company
Opportunity to apply and grow your mechanical skills

Ready to take the next step?
Apply through this posting to be considered for the Sales Associate position at Rotti’s Power Equipment.

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Vacancy posted 11 days ago

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