Account Associate - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Licensing paid by agency
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
Our agency opened in 2017 and has grown into a team of 14. I began my career as a State Farm team member and spent five years learning the business before opening my own agency, which gave me a strong foundation for building a successful and supportive team.

I’m a graduate of Northern Arizona University and fun fact, I'm an identical twin. I’m also happily married and the proud parent of three wonderful children. Family is a huge part of my life and influences the culture we’ve built within our office.

Our agency is very involved with local schools in the community. Every Friday, our office provides donuts for students, and we support and adopt school classes during Christmas. We also help with school field trips and participate in many school activities throughout the year.

For our team, we offer a four-day work week, flexible scheduling, team events, free snacks in the office, a 401(k), health benefits, and licensing paid up front.

Our culture is very team-first, with a sports-style approach to goals and teamwork. When the team meets goals, members can earn trips and other rewards. We’re looking for someone who is motivated, goal-driven, detail-oriented, well-spoken, and eager to grow as part of a collaborative and supportive team.

ROLE DESCRIPTION:
As Account Associate - State Farm Agent Team Member for Nick Fransioli - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.