Distribution Supervisor

Distribution Supervisor

Build Your Career with Ashley Furniture- Where Innovation Meets Comfort

Who We Are:

At Ashley, inspiring the love of home is at the heart of everything we do. As the world's largest manufacturer of home furnishings, we're more than a business we're a family driven by innovation, competitiveness, and an unwavering commitment to excellence. We persevere through challenges, push beyond the status quo, and constantly seek better ways to deliver an exceptional customer experience. Our solutions-first mindset and dedication to growth are why Ashley remains #1 in our industry.

If you're ready to grow, you've come to the right place. With a true "Growth Mindset," Ashley Furniture invests in developing future leaders and helps every team member learn from the best in the business.

Summary:

The Warehouse Supervisor is responsible for overseeing all daily warehouse operations in a fast-paced distribution environment, including receiving, stocking, picking, inventory management, and customer pick-up services. This role ensures operational excellence by supervising warehouse team members to meet productivity goals while maintaining the highest standards of safety, quality, and customer service.

Responsibilities:

Team Supervision & Performance Management

• Supervise and monitor daily warehouse activities including receiving, stocking, picking, assembling, conditioning, inventory handling, and delivery
• Ensure team members meet pieces-per-hour goals while maintaining safety and quality standards
• Define quality and performance measures, monitor execution of strategies, and drive continuous improvement

Safety & Compliance Management

• Implement and enforce warehouse safety and security programs and activities
• Conduct daily evaluations of housekeeping, security, and sanitation levels
• Ensure compliance with all OSHA regulations and company safety rules and procedures
• Inspect physical conditions of warehouse and equipment, reporting maintenance, repair, or replacement needs

Quality Assurance & Operational Standards

• Enforce standard operating procedures for picking, receiving, handling, storing, and salvaging products
• Conduct receiving audits and physically inspect product locations for errors or quality issues
• Review 6S evaluation scores to ensure sustainability of operational processes
• Prevent damage to product, equipment, and facilities

Customer Service & Pick-Up Operations

• Supervise customer pick-up tasks including locating, picking, inspecting, and loading product
• Ensure proper conduct, presentation, and professionalism when working with customers
• Verify employees utilize appropriate customer service techniques to resolve needs, complaints, and issues within company guidelines

Training & Employee Development

• Educate and mentor staff in best practices for receiving, storing, and picking products
• Conduct training sessions and assist with employee development programs
• Monitor team members' adherence to dress code and professionalism standards

Inventory Management & Product Consolidation

• Oversee product consolidation activities
• Ensure accurate inventory handling and storage procedures are followed
• Audit product movement and location accuracy

Core Values & Professional Standards

• Demonstrate company Core and Growth Values in all job functions
• Enforce day-to-day operational standards and professionalism throughout the warehouse
• Maintain warehouse security, cleanliness, and organization

Qualifications:

Education

• High School, Diploma or equivalent

Experience

• 1 year working in a warehouse environment required
• 1-10 months of inventory control preferred
• 6 months of supervisory experience

Work Environment:

This position is located in an active industrial manufacturing and distribution center with moderate to high noise levels, temperature variations, and material handling equipment in operation. The role may require extended periods of standing or walking on concrete floors and the use of personal protective equipment (PPE) such as safety glasses and steel-toed boots. The fast-paced environment involves time-sensitive and safety sensitive operations and may include various shift schedules to support production and distribution needs.

Benefits We Offer:

• Health, Dental, Vision, Employee Assistance Program
• Paid Time Off; increases with years of service
• Generous Employee Discount on home furnishings
• Professional Development Opportunities
• Tuition Assistance
• Ashley Wellness Centers (location specific)
• 401(k) and Profit Sharing
• Life Insurance

Our Core Values:

• Honesty & Integrity: Acts with transparency, discretion, and ethical judgment. Trusted to handle sensitive information and provide accurate, unbiased insights.
• Dirty Fingernail: Takes full accountability for outcomes, not just tasks. Inspects details, ensures data accuracy, and follows through to completion.
• Continuous Improvement: Actively seeks better ways to improve templates, tools, and processes. Learns from prior initiatives and embeds lessons into standard work.
• Growth & Results Focus: Understands how transformation initiatives drive growth, cost reduction, and profitability. Keeps work aligned to enterprise priorities.
• Culture of Leadership: Leads through influence, reliability, and example. Builds trust across functions and supports leaders at every level.
• Customer-Centric & Boundaryless: Works across silos for the greater good of the organization. Ensures outputs meet the needs of executives, initiative owners, and teams.
• Operational Excellence: Demonstrates strong organizational discipline, attention to detail, and the ability to translate ambiguity into clear, executable tools.