General Manager
National Spa Franchise
Job Description
Job Description
Benefits:
- 401(k)
- 401(k) matching
- Bonus based on performance
- Company parties
- Competitive salary
- Dental insurance
- Employee discounts
- Free food & snacks
- Free uniforms
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
- Spa Sales - Including but not limited to Increasing Memberships, Service, Retail and Gift Cards
- Create marketing strategies aimed at maximizing revenue and profits
- Perform data analysis that drives business decisions and success
- Use sound judgment, work independently, with minimal supervision.
- Plan and direct to meet the daily needs of the operation.
- Track staff schedules efficiently to optimize capacity, revenue, and profits.
- Maintain the utmost cleanliness and soothing ambiance of the premises
- Manage inventory effectively
- Ensure a high degree of customer satisfaction, address customer dissatisfaction, resolve service complaints.
- Ensure compliance with all Hand & Stone policies and procedures in addition to the local, state, and federal laws and regulations.
- Take ownership of grassroots marketing campaigns to promote our new spa and achieve strong sales growth.
- Hire, train, supervise, develop, mentor all team members according to Hand & Stone policies and procedures.
- Motivates and empowers the team to achieve high standards.
- Minimum of 2 years experience in the Spa / Salon or Retail / Hospitality industries with a background in team leadership and management
- Experience setting and driving membership and sales goals
- Ability to manage a staff of at least 40 and control retail and professional inventory
- Flexible schedule including nights, weekends and holidays
- Ability to occasionally travel for training sessions, conferences, meetings with clients, or other business-related activities
- Microsoft Office Knowledge and Skill
• Experience with Zenoti a PLUS Benefits
• Bonus based on performance
• Competitive salary
• Employee discounts
• Opportunity for advancement
• Paid time off
• Training & development
• Wellness resources
• Competitive Salary
• Annual Bonus Opportunity
• Management training program
• Monthly Free Massage or Facial
• Discount programs
Vacancy posted 2 days ago
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