AI Solutions Lead

AI Solutions Lead

Crawford, Murphy & Tilly is seeking an AI Solutions Lead to join the Corporate Services team in the Chicagoland area. This is not a remote position.

The AI Solutions Lead is responsible for identifying, shaping, delivering, and scaling practical artificial intelligence and automation solutions that improve CMT’s project delivery, business operations, knowledge access, and employee experience. The role serves as a bridge between engineers, project managers, business leaders, Technology, Data Analytics, and external solution providers, translating operational needs into secure, usable, and measurable AI-enabled capabilities.

This position combines AI product leadership, business process improvement, solution design, implementation oversight, governance support, and change management. The AI Solutions Lead will build a prioritized portfolio of use cases, guide solutions from discovery through adoption, and help establish repeatable methods for responsible AI at CMT. The role is expected to remain close to CMT’s engineering and consulting workflows so that solutions address real business needs and can be sustained after launch.

We are a fast-growing firm with 500+ employees across 25 offices in 10 states serving clients through our four primary business groups:

• Aviation
• Surface Transportation
• Water Resources
• Building & Site Services

The AI Solutions Lead is an experienced professional focused on applying expert-level knowledge and skills to assigned projects.

Supervisory Responsibilities

• Formal direct supervisory responsibilities may be assigned as the function grows.
• Lead cross-functional solution teams through influence, clear product direction, and coordinated delivery.
• Provide dotted-line guidance to AI champions, citizen developers, subject matter experts, interns, consultants, and vendors supporting AI initiatives.
• Coach employees in responsible AI use, solution design, testing, adoption, and continuous improvement.

What You Will Do:

1. Partner with business units and corporate functions to discover, document, and prioritize AI and automation opportunities tied to defined business needs.
2. Map current-state workflows, identify bottlenecks and manual handoffs, and design improved future-state processes enabled by AI, automation, data, or digital tools.
3. Build and maintain an enterprise AI solutions roadmap, including use-case value, feasibility, risk, dependencies, sequencing, ownership, and adoption requirements.
4. Translate ambiguous business needs into clear product requirements, user stories, acceptance criteria, process designs, and implementation plans.
5. Lead rapid prototypes and pilots using approved platforms, including Microsoft 365 Copilot, Copilot Studio, Power Platform, Azure AI services, and other CMT-approved technologies.
6. Coordinate solution development with Technology, Data Analytics, Dev, cybersecurity, legal, risk, records management, business leaders, vendors, and end users.
7. Support CMT’s responsible AI governance practices, including intake, risk review, data handling, human oversight, documentation, testing, release, and ongoing monitoring.
8. Create implementation, training, communication, and support plans that help employees confidently adopt new solutions and use them appropriately.
9. Develop reusable solution patterns, templates, playbooks, and standards to accelerate future AI and automation work across CMT.
10. Identify opportunities to improve engineering, planning, architecture, environmental, and project management workflows, including project setup, scoping, design production, quality processes, knowledge management, reporting, and closeout.
11. Support business-operation improvements in areas such as finance, human resources, marketing, business development, and corporate administration.
12. Facilitate demonstrations, workshops, office hours, and communities of practice that build practical AI literacy and surface new use cases.
13. Support external thought leadership where appropriate, including conference presentations, client conversations, recruiting, and industry partnerships.

Here Is What You’ll Need:

• Bachelor’s degree in engineering, computer science, information systems, data science, business, product management, or a related field. An equivalent combination of education and relevant experience may be considered.
• Graduate education in business, artificial intelligence, analytics, engineering, or a related discipline is preferred.
• Progressive experience leading technology-enabled business improvement, AI products, automation, digital transformation, engineering technology, or related initiatives.
• Professional Engineer licensure, product management credentials, Microsoft certifications, change-management credentials, or comparable qualifications are valued but not required.
• Ability to connect business strategy, engineering workflows, user needs, data, and technology into practical solutions.
• Working knowledge of generative AI, large language models, machine learning concepts, workflow automation, data integration, and AI product development.
• Ability to translate between technical and nontechnical audiences and communicate tradeoffs, constraints, risks, and recommendations clearly.
• Strong product/project management skills, including discovery, prioritization, roadmapping, requirements, experimentation, launch, adoption, and lifecycle management.
• Strong business process analysis and improvement skills, including workflow mapping and identification of root causes, bottlenecks, controls, and handoffs.
• Understanding of responsible AI principles, data governance, privacy, cybersecurity, model evaluation, human oversight, and enterprise risk management.
• Ability to develop prototypes or guide technical teams using tools such as Microsoft 365 Copilot, Copilot Studio, Power Automate, Power Apps, Azure AI services, Python, SQL, APIs, or comparable technologies.
• Familiarity with architecture, engineering, or consulting-firm project delivery, including scope, schedule, budget, quality, staffing, and client commitments.
• Advanced analytical, critical-thinking, facilitation, and problem-solving skills.
• Ability to accept occasional out-of-town travel assignments and work outside normal hours when needed to support launches, training, or critical business needs.

Measures of Success

• A visible, prioritized portfolio of AI opportunities aligned with CMT business goals and supported by accountable business owners.
• AI solutions that are adopted, supported, governed, and demonstrably improve time, quality, risk, employee experience, or financial performance.
• Repeatable standards and delivery methods that allow CMT to move from isolated experiments to sustainable enterprise capabilities.
• Improved AI literacy and confidence among employees, with clear expectations for responsible use.
• Strong collaboration among operations, business units, Technology, Data Analytics, and other enabling functions.

Physical Requirements:

Physical demands vary depending on the specific nature of assigned projects. CMT is committed to providing reasonable accommodations for individuals with disabilities.

• Office tasks: Physical requirements are minimal and include prolonged periods sitting or standing at a desk and working on a computer.
• Travel and field exposure: Occasional travel to CMT offices, client locations, conferences, or project sites may involve extended sitting, walking, climbing, or navigating uneven terrain and active work areas.
• Ability to participate in meetings, workshops, demonstrations, and training sessions conducted in person or virtually.

Elevating Infrastructure, Together.

Crawford, Murphy & Tilly (CMT) is a civil infrastructure professional services firm working with clients and their communities to shape the future, together. Our mission is to provide superior infrastructure solutions, responsive to clients’ needs and expectations, while fostering growth and development for employees. Our dedicated team of engineers, planners, scientists, and consultants work together with clients and their communities to plan, advance, deliver, and manage civil infrastructure.

At CMT, we are looking for individuals who come to us with varied perspectives, backgrounds, and worldviews.

Benefits at CMT

CMT offers a generous benefits program, focused on four pillars: Health & Wellness, Work + Life Balance, Financial Heath & Retirement, and Career Development. To learn more about the CMT benefit programs, review the information on our website, Careers - CMT Infrastructure Professionals.

The expected compensation range for this position is $100,000-150,000 annually. The final agreed-upon compensation is based on numerous factors, including but not limited to individual education, qualifications, prior work experience, and geographic location.

EQUAL OPPORTUNITY EMPLOYMENT (EEO) POLICY Crawford, Murphy & Tilly (CMT) is an Equal Opportunity Employer and is committed to providing employment opportunities to minorities, females, veterans and disabled individuals, as well as other protected groups.