Medical Assistant - ENT

At Quincy Medical Group, you are supported to do your best work and make a meaningful impact every day. You will be part of a collaborative, physician-led team that works as one and puts patients at the center of everything we do.

With a connected network of providers, care teams, and services across primary and specialty care, surgery centers, imaging, lab, and therapy, you are part of a system designed to deliver high-quality, coordinated care. Together, we create an environment where you can grow, contribute, and help improve the experience and outcomes for every patient we serve.

About the Role

As a Medical Assistant in Ear, Nose, and Throat (ENT) at Quincy Medical Group, you will play a key role in supporting patients with a wide range of otolaryngology conditions. Working closely with providers and the care team, you will assist with patient visits, diagnostic testing, procedures, and care coordination while helping ensure an exceptional patient experience. This position is ideal for a highly organized and adaptable individual who enjoys working in a fast-paced specialty clinic environment.

Schedule

• Full-time position, Monday-Friday, 8:00 AM - 5:00 PM.
• Hours may vary based on provider and departmental needs.
• Outreach travel is required to support patient care at designated clinic locations.
• No weekends, holidays, overnight shifts, or on-call requirements.
• Fast-paced specialty clinic environment focused on comprehensive ENT care.

Primary Responsibilities

• Room patients and obtain accurate vital signs, medical histories, medication information, and visit details.
• Assist providers with examinations, procedures, and specialty clinical workflows.
• Prepare patients for in-office procedures and diagnostic testing.
• Coordinate referrals, imaging, testing, medication refills, prior authorizations, and follow-up appointments.
• Communicate provider recommendations, test results, and patient education materials.
• Respond to patient phone calls, portal messages, and clinical inquiries in a timely and professional manner.
• Maintain accurate documentation within the electronic medical record.
• Assist with procedure room preparation, inventory management, and equipment readiness.
• Support patient education regarding treatment plans, medications, and follow-up care.
• Travel to outreach clinic locations as needed to support providers and patient care operations.
• Perform other duties as assigned to support ENT clinic operations.

Qualifications

• High school diploma or GED required.
• CPR certification required (available upon hire).
• Medical Assistant certification preferred.
• Previous clinical experience in a physician office, specialty clinic, or healthcare setting preferred.
• Strong communication, organizational, and patient service skills.
• Ability to work effectively in a fast-paced environment while managing multiple priorities.
• Reliable transportation and willingness to travel to outreach clinic locations required.
• Experience with electronic medical records preferred.
• Commitment to providing compassionate, patient-centered care.

Benefits

• Comprehensive medical, dental, and vision benefits that include healthcare navigation assistance.
• Access to a mental health benefit at no cost.
• Employer provided life and disability insurance.
• $5,250 Tuition Reimbursement per year.
• Immediate 401(k) match.
• 40 hours paid volunteer time off.
• A culture committed to community engagement and social impact.
• Up to 12 weeks parental leave at 100% pay and a financial benefit for adoption and surrogacy for non-physician team members once eligibility requirements are met.

The compensation for this role includes a base pay range of $16.12 - $24.18 per hour , with actual pay determined by factors such as skills, experience, education, certifications, geographic location, and internal equity. Additional compensation may be available through shift differentials, bonuses, and other incentives. Base pay is only a portion of the total rewards package.

If you are committed to putting our patients first and helping shape the future of care, you belong at QMG.