Sr. Manager, Digital & AI Success
$215.9k - $338.8kNetApp
Digital & AI Success Experience Architect
You will be the primary architect of the "Digital & AI Success experience" across the post-sales customer lifecycle. Acting as the strategic bridge between the Customer Success organization and IT, you will identify high-impact opportunities for AI integration, translate those into functional requirements, and ensure the IT delivery teams build solutions that drive real value for our customers.
Key Responsibilities:
- Strategic AI Identification & Prioritization
- Requirement Architecture & Design
- IT & Engineering Orchestration
- Roadmap & Value Realization
Education and Experience:
Typically requires 15+ years in Product Management, Business Analysis, or Digital Strategy roles that sit between Business and Tech. Strong conceptual understanding of LLMs, Machine Learning, and Data Workflows. Proven track record of delivering enterprise-scale digital transformation initiatives and Strong technology acumen: Open AI, Cloud CX solutions, Omni-Channel Strategy, Customer & Journey Analytics
Compensation: The target salary range for this position is 215,900 - 338,800 USD. The salary offered will be determined by the candidate's location, qualifications, experience, and education and may be outside of this range. Final compensation packages are competitive and in line with industry standards, reflecting a variety of factors, and include a comprehensive benefits package.
NetAppVacancy posted 3 days ago
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