Customer Care Manager - State Farm Agent Team Member

Benefits Winning Office Culture Bonus based on performance Flexible schedule Opportunity for advancement Paid time off Training & development Introductory Role Description As a CUSTOMER CARE MANAGER with State Farm, you are vital to our daily business operations and customer success. You grow our agency through meaningful client relations by acting as a liaison between customer needs and agency departments. This position will allow you to serve others as you better your community. If you are looking for the BEST place to grow professionally, this is the CAREER for you! Upon acceptance, you will embark upon a Career OPPORTUNITY not just a job. This opportunity will afford you the chance to learn from the best and work for a company where you can increasingly grow and advance professionally. Responsibilities Greet customers with a warm smile and pleasant attitude Process payments, handle customer inquiries and answer incoming calls Establish customer relationships and follow up with customers as needed Provide prompt, accurate, and friendly customer service including responding to inquiries regarding billing clarification Promote successful and long-lasting customer relations. Qualifications High School Diploma Insurance licenses are NOT required for this position Experience in nurturing client relationships preferred Excellent communication skills - written, verbal, and listening Dedication to EXCELLENT customer service Ability to work well independently and with a team Ability to effectively relate to others Provide professional, positive attitude #J-18808-Ljbffr