Dental Front Office

Job Description

Job Description

Dental Front Office in Mayfield Heights, OH

Join a friendly, professional dental office dedicated to providing exceptional patient care in a welcoming and supportive environment. We're looking for a motivated, detail-oriented Dental Front Office team member to become an important part of our practice. This is a great opportunity for someone seeking growth in an administrative role—dental office experience is helpful but not required.

Office Hours
Tuesday – Friday: 6:30 AM – 3:30 PM
(Patient appointments are scheduled from 7:00 AM – 3:00 PM)

Full-Time Position
• 9-hour workdays
• 36 hours per week
• Occasional overtime may be required
• Monday hours may be added periodically based on office needs

What We Offer
• Competitive pay (DOE)
• Training and career growth opportunities
• Supportive and positive workplace culture
• Performance-based bonuses
• 401(k) with employer matching
• Health insurance stipend for full-time employees

Key Responsibilities
• Greet and check in patients with a friendly, professional attitude
• Answer incoming phone calls and assist patients with scheduling
• Manage the office calendar and appointment scheduling
• Verify and update patient information, including insurance details
• Assist with billing, payments, and insurance claim processing
• Maintain accurate patient records in compliance with HIPAA regulations
• Keep the reception area organized and welcoming
• Provide general administrative support to the dental team as needed

Qualifications
• High school diploma or equivalent
• Strong organizational and multitasking abilities
• Excellent communication and customer service skills
• Basic computer proficiency
• Ability to work effectively in a team-oriented environment
• Dental office experience is a plus, but not required

Preferred Qualifications
• Previous experience in a dental or medical office
• Familiarity with insurance billing and claims processing

If you enjoy helping people, thrive in a team environment, and are looking for a rewarding career opportunity, we'd love to hear from you!

Skills:

• Billing
• Insurance
• Claims/Appeals

Compensation:

• $19-$22/hour