Public Safety Telecommunicator (Dispatcher)

Qualified Santa Cruz County employees and members of the public are invited to apply for the following positions by submitting a completed Santa Cruz County Employment Application Form ( now required as is proof of educational credentials ) resume and a letter of interest indicating relevant experience and qualifications to the Human Resource Office Santa Cruz County Complex Room #N. Congress Drive Nogales AZ 85621 OR via email to .

THIS POSITION WILL BE OPENED UNTIL FILLED
Job Description: Public Safety Telecommunicator (Dispatcher)


Department: Sheriffs Office

Summary of Duties: Answers emergency and non-emergency phone lines determines the nature and urgency of the call refers to appropriate agency or dispatches appropriate police fire and medical personnel and equipment; records time and nature of call as well as time and nature of response; directs concerns or calls for service to proper channels including other law enforcement agencies to confirm or locate stolen vehicles nursing persons and wanted persons; performs registration and drivers license checks.

Takes messages for Sheriffs deputies and transfers calls to the detention facility; serves as lobby receptionist; performs monthly warrant updates and validations; responds to public requests for general information; maintains logs and records; answers TDD calls and tests daily; monitors closes circuit security TVs and juvenile detention escape alarm; may conduct strip searches of inmates as part of booking procedure.

Enters and validates data on warrants and stolen items; monitors electric operated doors for detention officers who enter and exit the detention facility; operates ACJIS and CRIS to enter and retrieve law enforcement information; monitors and operates two-way radio to provide information and monitor status of Deputy Sheriffs; knows location of all patrol officers on duty; assists in writing operating procedures instructions and memos.