Senior UX / Product Designer

Senior UX / Product Designer

GoPuff is the go-to instant commerce platform, fulfilling consumers' evolving, everyday needs. With an unmatched assortment that includes cleaning and home products, medicine, pet care, office supplies, beauty and wellness items, baby products, food and drinks, local brands, as well as alcohol and fresh prepared food in some markets, Gopuff brings a unique, reliable and magical experience to customers around the world.

We're looking for a Senior UX / Product Designer to help shape and evolve our product experience. You'll own design work from ideation through launch, partnering closely with Product, Engineering, and other cross-functional teams. This is a hands-on role where you'll be expected to think strategically, execute at a high level, and move quickly in a fast-paced environment. This is a hybrid position, reporting to our Philadelphia, PA or Miami, FL office Tuesday through Thursday during local business hours.

Design end-to-end product experiences across Web & Native. Own projects from early discovery through final delivery. Partner closely with Product & Engineering to define problems and ship solutions. Translate complex workflows into simple, intuitive customer experiences. Create wireframes, prototypes, and high-fidelity designs. Use research, data, and feedback to inform design decisions. Contribute to and help evolve our design system. Collaborate across teams to ensure a high-quality, consistent customer experience.

6–10+ years of experience designing consumer-facing digital products. Strong portfolio showing end-to-end product design work. Experience working in fast-paced, collaborative environments. Ability to take ambiguous problems and turn them into clear solutions. Strong communication skills and ability to work cross-functionally. High attention to detail and a strong sense of craft. Customer-first mindset with a passion for solving real customer problems. Experience leveraging AI-driven design or automation tools to improve workflows, exploration, or iteration. Strong understanding of accessibility best practices and a track record of designing inclusive, usable experiences.

Experience in e-commerce, marketplaces, or on-demand delivery. Experience designing for multiple customer types (customers, partners, internal tools). Experience designing flexible, component-based editing or creation surfaces (e.g., tools which allow editors to build and customize content, layouts, or workflows). Familiarity with experimentation and data-driven product development. Working knowledge of front-end technologies (e.g., JavaScript, CSS, React Native).