Probation Services Clerk

Probation Services Clerk

As a Probation Services Clerk, you will play an important role in supporting the non-judicial functions of the Pasco Municipal Court Probation Division. This position performs a variety of clerical, records, scheduling, customer service, and probation-related support duties.

The ideal candidate will have general clerical experience, strong attention to detail, excellent customer service skills, and the ability to maintain complete and accurate records in a confidential court environment. This role requires professionalism, clear communication, organization, and the ability to respond to telephone and in-person inquiries regarding probation orders and scheduling.

You will prepare case files and records, schedule appointments using personal computer and database programs, enter records and information into automated systems, sort and distribute incoming mail, type and distribute reports, and provide court-related information to other agencies and departments in support of the Municipal Court Probation Division.

This position may serve as an interpreter to assist in understanding court-related probation matters.

Review Full Job Description Here

Required Minimum Qualifications: Any equivalent combination of education and experience which provides the applicant with the knowledge, skills, and abilities required to perform the job.

• High school diploma or G.E.D.
• Two (2) years of general clerical experience.

Preferred Qualifications:

• Previous experience in local government, court, legal, probation, law enforcement, or other confidential office environment.
• Experience using database systems, case management systems, or other specialized software programs.
• Experience preparing case files, maintaining records, scheduling appointments, and processing confidential information.
• Experience responding to telephone and in-person inquiries in a professional office or public-facing environment.
• Strong customer service, organization, communication, and problem-solving skills.
• Ability to work respectfully and professionally with coworkers, departments, outside agencies, and members of the public.
• Ability to speak, read, and write Spanish.

Comprehensive Benefits Package:

• Medical coverage is available at tiered monthly rates based on plan selection and coverage level. Dental coverage is available at $11.59/month and vision coverage at $6.54/month.
• Basic life insurance paid for by the City and employee sponsored supplemental life insurance.
• 12 days of vacation during the 1st year of employment and 12 days of sick leave which are available for use upon accrual.
• 10 holidays, plus each employee receives 1 floating holiday each year.
• Washington State Department of Retirement Systems (DRS), which offers a guaranteed monthly benefit once vesting criteria has been met.
• In addition to DRS, employees may also contribute to a 457 Deferred Compensation Plan, that offers a pre-tax contribution of 4% from the City.
• Other benefits offered: Comprehensive Employee Assistance Program, Tuition Assistance, Flexible Spending Plan, Long-Term Disability, Aflac, and Flexible Schedule, per department approval.

Safety/Work Conditions:

• Work is primarily performed in an office environment while stationed at a desk using a computer.
• Physical: This position frequently stands at the front counter and moves about the office to access files and file cabinets.
• This position frequently moves files weighing up to 20 pounds.
• Hazards: This position may come in contact with individuals who are angry, upset, or hostile.

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If you're seeking a fulfilling career that allows you to contribute to a thriving community and grow both personally and professionally, the City of Pasco is the place for you.

Join us in shaping the future and making a real difference and APPLY HERE to submit your application by 9/10/2026.

The City of Pasco is an Equal Opportunity Employer dedicated to recruiting and retaining a highly qualified and diverse workforce.

All applicants are considered for employment without regard to race, color, religion, sex, national origin, ancestry, age, marital or veteran status, disability, sexual orientation, or any other status protected by federal, state, or local law.

In accordance with the Americans with Disabilities Act, reasonable accommodations will be provided to qualified individuals with disabilities to participate in the application and selection process upon request. Individuals who require accommodation must notify the Human Resources Department at the time of application and prior to the closing date by calling View phone number on click.appcast.io.

The City of Pasco is committed to supporting diversity and creating an inclusive environment for all employees.

If your experience does not exactly match each and every qualification, apply anyway! You may be exactly what we are looking for!