Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

SMB Implementation Specialist

Diversity Nexus

Implementation Specialist Support

Location: Mason, OH (Hybrid In-office Tuesday, Wednesday, and Thursday) Duration: Through 12/31/2026, plus extensions

Knowledge/Skills/Experience Required:

  • Ability to exercise independent judgment to complete assignments.
  • Advanced skills with Microsoft Word, PowerPoint, Excel, GroupWise.
  • Ability to produce high quality client presentation material.
  • Ability to produce high quality, well written correspondence with limited direction from management.
  • Excellent communication, both verbal and written, and interpersonal skills.
  • Ability to meet deadlines and handle multiple projects.
  • Problem solving and analytical ability.
  • General knowledge of communication systems and their components.
  • Advanced organizational skills.
  • Ability to maintain executive's fast-paced schedule/calendar.

General Function:

  • Fix excel membership files, Group Portal client setup and email transition letters.
  • This includes a significant level of interaction with our external customers.
  • Other responsibilities include routine and advanced administrative support as well as project/process management.
  • This position is expected to be a team player who acts as a role model for other staff by demonstrating high-level performance, taking a leadership role and maintain the utmost professional demeanor and highest level of confidentiality and trust.

Summary of Key Roles and Essential Job Functions:

  • Provide support to the Client Service Team to create client presentations, industry events/conferences, etc. This will include the coordination of client visits to our facility.
  • Responsible for routine correspondence, travel arrangements, maintaining calendars, organizing and scheduling meetings, coordinating special events and answering calls.
  • Uses independent knowledge and judgment to complete assignments consisting of numerous steps that vary in nature and sequence.
  • Research data and prepares response for requesting person/department.
  • Communicates data in a clear and concise manner to the requester and may recommend appropriate action to be taken.
  • Develops, generates, and updates reports (routine and non-routine) to assist management in making decisions (i.e. renewal status reports).
  • Completes and updates appropriate records and files.
  • Performs special projects as requested by management.
  • Ensures confidentiality of privileged information.
  • Personally respond to requests for information concerning office procedures.
  • Determine which requests to be handled by management, professional staff or other department.
  • Review outgoing materials and correspondence for internal consistency with approved procedures and ensure appropriate authorization is obtained.
  • Develop and maintain non-routine reports (i.e., reference).
  • Serves as a backup to other assistants.

Physical Requirements of the Job:

  • Works in an office environment.

Financial Accountabilities:

  • No direct cost center responsibility but needs to understand the correlation of sales office costs to company overall performance and be able to recommend appropriate strategies to management.

Decision Making Authority and Impact of Decisions:

  • Works closely with management in making recommendations for improvements, refinements or changes with regard to office equipment, procedures, and budget issues.

Human Resource Accountabilities:

  • No direct reports.

Key Relationships:

  • Customers (brokers, accounts, consultants): Frequent interactions with outside clients/brokers/consultants as support liaison, planning, scheduling.
  • Client Service Management: Assists in performance management, administrative support, coordination, communication, event planning.
Diversity Nexus
Vacancy posted 4 days ago
Similar jobs that could be interesting for youBased on the SMB Implementation Specialist in Mason, OH vacancy
  • Job Title General Function: Fix excel membership files, Group Portal client setup and email transition letters. This includes a significant level of interaction with our external customers. Other responsibilities include routine and advanced administrative support as...
    Suggested
    Work at office

    Mindlance

    Mason, OH
    4 days ago
  • Duration: Contract (3 Months) Pay Range: $20-$25/hour W2 Role Overview We are seeking a detail-oriented and highly organized Implementation Specialist to support small to mid-market client implementations. This role focuses on managing clients with simple to moderate plan... 
    Suggested
    Contract work
    Work experience placement
    Work at office
    Remote work

    Russell Tobin

    Mason, OH
    1 day ago
  • Globalchannelmanagement is looking for a Client Implementation Rep in Mason, Ohio. The candidate must have 2+ years of experience in client operations, customer support, or client implementations. Proficiency in Microsoft Office and experience with SAP or other CRM/project... 
    Suggested
    Work at office

    Global Channel Management

    Mason, OH
    3 days ago
  • $48.33 - $55 per hour

     ...Experience with large enterprise clinical system projects and clinical information system software. Epic certification or Epic implementation experience. Hours and compensation potential: The position is full-time day shift. Weekends and holidays may be... 
    Suggested
    Full time
    Work experience placement
    Weekend work
    Day shift

    MRINetwork

    Kings Mills, OH
    2 days ago
  •  ...customer service. We are looking for an Epicor Technical Specialist/Developer to join our ERP team who will play a significant...  ...training, end-user support, reporting, new capability development, implementation and integration. Position Responsibilities: Improving... 
    Suggested
    For contractors
    Casual work
    Work at office

    Cold Jet

    Loveland, Hamilton County, OH
    13 days ago
  •  ...JOB SUMMARY The Cybersecurity Specialist is responsible for designing, implementing, and maintaining the organization's IT cybersecurity program in alignment with NIST SP 800-171, Cybersecurity Maturity Model Certification (CMMC) IT requirements, and applicable federal... 
    Work at office

    The Armor Group

    Mason, OH
    3 days ago
  • $104k - $156k

     ...enterprise security function. Operating within a layered defense-in-depth program, this engineer owns the design, deployment, implementation and optimization of AI-enabled security technologies at all layers. With the goal of enabling automated orchestration of security... 

    Relativity

    Kings Mills, OH
    12 hours ago
  • ClinDCast LLC is seeking an experienced Healthcare System Analyst in the United States, Ohio, Mason. The ideal candidate will have extensive expertise in Payer Systems and hands-on experience with the Facets platform. Responsibilities include analyzing requirements, supporting...

    ClinDCast LLC

    Mason, OH
    1 day ago
  • Job Summary We are seeking an experienced Healthcare System Analyst with strong expertise in Payer Systems, Facets, Java-based applications, and React platforms. The ideal candidate will work closely with business stakeholders, developers, QA teams, and healthcare operations...

    ClinDCast LLC

    Mason, OH
    4 days ago
  • AtriCure, Inc. is hiring a Compliance Analyst in Mason, Ohio. This role involves performing data analysis and supporting the compliance program by ensuring data accuracy for business decisions. Responsibilities include system administration, report generation, and cross...

    AtriCure, Inc.

    Mason, OH
    3 days ago
  • one of our leading client is looking for Healthcare System Analyst - Payer Systems in Mason OH Job Description: A technical system analyst with good understanding of the healthcare process flow - Eligibility & Enrollment - Provider contract pricing - Claims adjudication...
    Contract work

    Programmers.io

    Mason, OH
    5 days ago
  • Essential Function: Lahlouh Inc., the leading nationwide digital printing company, is seeking an experienced and hands‑on IT Director to lead day‑to‑day IT operations across the organization. This role is responsible for managing the IT support team, coordinating IT initiatives...
    Full time
    Work at office
    Remote work
    Relocation
    Shift work
    Day shift

    Lahlouh

    Blue Ash, OH
    1 day ago
  •  ...accomplished. Definition Under accountability to the Information Technology Committee, to plan, direct, and coordinate the development, implementation, deployment and operation of information systems and technology solutions for county and municipality needs; Prepare and... 
    Work at office
    Shift work

    Goshencountywy

    Wyoming, OH
    4 days ago
  • Programmers.io is seeking a Healthcare System Analyst focused on Payer Systems in Mason, Ohio. The ideal candidate should possess a strong understanding of healthcare process flows, including eligibility and enrollment, claims adjudication, and billing. This role requires...

    Programmers.io

    Mason, OH
    5 days ago
  • Senior IT Project Manager The Senior IT Project Manager will serve in a Business Unit–aligned Platform Enablement role, responsible for managing a portfolio of multiple smaller IT initiatives with comparable overall scope and financial impact to larger enterprise projects...
    Contract work

    Saxon Global

    Kings Mills, OH
    4 days ago
  • A leading uniform service provider is looking for a Senior Payroll Analyst in Mason, OH. The role will focus on maintaining payroll systems, providing support for payroll inquiries, and ensuring compliance with policies. Candidates should have at least 6 years of payroll...
    Work at office

    Cintas

    Mason, OH
    4 days ago
  • • 5-7+ years as a Scrum Master • Experience working in Agile / SAFe • Preferable Healthcare Industry background • Strong Communication and presentation skills • Strong analytical/problem solving experience to deal with complex business problems • Is able to plan...

    3B Staffing LLC

    Mason, OH
    1 day ago
  •  ...methodologies Development capabilities Basic coding for reporting automation SharePoint administration Experience with the implementation and oversight of technology risk and controls, coordination of activities for audits, and assessing an IT controls environment.... 

    TriOptus LLC

    Kings Mills, OH
    5 days ago
  • $79k - $147k

     ...domains in the interest of national security. Job Title: Specialist, Subcontracts Job Code: 38239 Job Location: Mason, OH...  ...pertain to purchasing requirements. Expertise in developing and implementing policies and processes. In-depth understanding of small... 
    Contract work
    Local area
    Flexible hours

    L3Harris

    Mason, OH
    3 days ago
  • $100.4k - $186.4k

     ...where every voice matters. The Position Pathology Solutions Specialist The Opportunity: The Pathology Solutions Specialist in...  ...High Medical Value IHC portfolio and research market share. Implements sales plans designed to achieve established revenue and financial... 
    Local area
    Relocation package
    Night shift

    Roche

    Kings Mills, OH
    2 days ago
  •  ...clients and most importantly, the patients we serve. We are EVERSANA. Job Description THE POSITION: The Reimbursement Specialist primarily responsible is to interface with Patients, HCPs and Payers by providing reimbursement support for activities related to... 
    Work at office
    Local area
    Monday to Friday
    Shift work
    Rotating shift

    EVERSANA Company

    Mason, OH
    3 days ago
  • East Region Alternative Delivery Lead HDR is seeking an East Region Alternative Delivery Lead within the Power Sector, Power Delivery Practice to be part of our national Alternative Delivery (AD) Leadership Team. Within HDR, AD consists of collaborative delivery models...
    Contract work
    For contractors
    Work at office
    Remote work

    HDR

    Kings Mills, OH
    5 days ago
  •  ...Job Title: Specialist,Environmental, Health & Safety Generalist Job Number: 34431 Job Location: Mason, OH Job Schedule: 9/80 Job Description...  .... In this role, the candidate will use their experience to implement and lead strong environmental, health and safety aspects as... 
    For contractors
    Work at office
    Flexible hours
    Shift work

    L3Harris

    Mason, OH
    4 days ago
  •  ...RH Aero Systems’ global headquarters are in Mason, Ohio, USA. For further details visit RHAero.com. Job Description The Sourcing Specialist is responsible for the operational execution of sourcing and procurement activities, with a focus on RFQ follow‑up, purchase order... 
    Worldwide

    RH Aero Systems

    Mason, OH
    1 day ago
  •  ...Job Description Position Purpose: The Asset Protection Specialist is primarily responsible for preventing financial loss caused by theft and fraud and supporting safety and environmental program compliance in their assigned store/multiple stores. They utilize tools... 
    Local area

    Home Depot

    Mason, OH
    5 days ago
  • An established industry player is seeking a seasoned software architect with over 10 years of experience in Java and Microsoft technologies. This role involves designing and supporting enterprise systems, developing RESTful APIs, and leading modern cloud and on-premise ...

    TechDigital Group

    Mason, OH
    3 days ago
  • $120k - $140k

    Vernovis is seeking a Cybersecurity Engineer based in Cincinnati, OH. This hybrid role offers a compensation range of $120,000-$140,000. You will be responsible for managing email security, firewall maintenance, and conducting vulnerability assessments. Ideal candidates...

    Vernovis

    West Chester, Butler County, OH
    2 days ago
  •  ...Position Purpose: The Asset Protection Specialist is primarily responsible for preventing financial loss caused by theft and fraud and supporting safety and environmental program compliance in their assigned store/multiple stores. They utilize tools to minimize loss to... 

    The Home Depot

    Mason, OH
    5 days ago
  •  ...on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met. The Parts Specialist will provide all retail and installer customers with a high level of service. This position will also support store management in... 
    Hourly pay
    Minimum wage
    Local area
    Flexible hours

    O'Reilly Automotive Stores

    Mason, OH
    1 day ago
  •  ...further details visit RHAero.com.Job Summary:The Maintenance Specialist is responsible for ensuring the reliability, performance, and...  ...pneumatic, hydraulic and PLC repairs a plusExperience developing and implementing preventative maintenance programs for production... 
    Local area
    Worldwide

    RHINESTAHL ADVANCED MANUFACTURING GROUP LLC

    Mason, OH
    1 day ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to SMB Implementation Specialist. Be the first to apply!